Divyendra Singh Email & Phone Number

Prague, Czechia

• Developing the technical roadmap for all business-critical applications within the product line portfolio, aligning it with the overall business objectives and ensuring scalability, reliability, and security of the systems.• Leading implementation of Innovation project to revolutionize Merck Clinical Supplies Management by digitizing labelling technology.• Defining Product roadmap and strategies with Product Owner for technical solutions, considering industry trends, regulatory requirements, and the needs of stakeholders. • Leading multiple vendor evaluations to select the right solution for the product line's needs. Conducting thorough assessments, including technical evaluations, cost analysis, and stakeholder feedback.• Developing and maintaining the technical architecture for Product line applications, ensuring it aligns with industry best practices, scalability requirements, and data integrity standards. • Identifying areas of improvement in the current technical architecture and implementing solutions to enhance system performance, scalability, and reliability. • Working closely with cross-functional teams, including stakeholders, project managers, and regulatory professionals, to understand their requirements, address technical challenges, and ensure successful delivery of solutions.

Prague, Czechia

• Successfully managed a diverse team of 15 member, including developers, Support, and engineers, ensuring their collaboration, motivation, and overall productivity.• Developed and implemented effective hiring strategies, defining job roles, conducting candidate screening and interviews, and selecting top talent with the necessary technical skills and cultural alignment.• Played an active role in business development initiatives, identifying new opportunities, nurturing client relationships, and leveraging the team's capabilities to secure projects and establish partnerships.• Exhibited strong interpersonal and communication skills while managing relationships with global stakeholders, including clients, partners, and vendors, ensuring alignment and successful execution of projects.

Prague, Czechia

• Subject Matter Expert in Veeva Vault QualityDocs, QMS, Safety, CTMS, eTMF modules and Documentum product suite.• Demonstrated proficiency in developing tailored technical migration solutions, aligning with specific Electronic Content Management system requirements.• Collaborated closely with Product Owners and Stakeholders to comprehend and define business requirements, develop project scopes, and ensure the solution complements the organization's overall goals and strategy.• Led Business Process Workshops, facilitating effective requirements gathering and best practice recommendations for GxP and highly controlled systems.• Detail-oriented planner with excellent planning skills, adept at balancing risk management and efficient execution to drive desired outcomes.• Creation of key documentation such as User Requirement Specifications (URS), Functional Design Documents (FDD), Knowledge Articles (KBA), User Stories, UML Diagrams, and Process Diagrams.

Prague, The Capital, Czech Republic

• SME for designing and developing a in-house migration solution to migrate Legacy Safety system to Vault Safety Platform.• Solution Architect for creating and implementing a data migration solution to migrate FirstDoc/ Documentum based EDMS application to Veeva Vault QualityDocs.• Coordinating pre-sales meeting to provide Technical inputs in designing a Service Catalogue for Pharmaceutical Customers.• Conducting and Participating in design sessions to come up with correct solution architecture of the product or application.• Preparing RFP proposals for data migration solutions.• Subject Matter Expert for Configuring and onboarding new Client for Veeva QualityDocs module.• Veeva Vault Quarterly Release Evaluation/Risk Assessment/Benefits and its implementation in QualityDocs.• Veeva Vault QualityDocs Interface maintenance/enhancements/support.• Data Modelling, Data Migration, Architecture Design.

Bengaluru, Karnataka, India

• Subject Matter Expert for 20+ Production Finance applications built on Documentum platform.• Stakeholder Management to provide weekly and Monthly update on ongoing Projects, POC and Deliverables.• Architect for performance improvements and Production application upgrade on latest version.• Highlighting application risk and scope for improving Change Management process to minimize application downtime during monthly upgrade.

Bengaluru, Karnataka, India

• Product Specialist in the Cloud Services division of EMC, offered crucial support for Cloud platforms to a diverse customer base of over 25 clients.• Responsible for patching and upgrading Customer's environment, ensured their adherence to the most recent Documentum version and compliance.• Provisioned End-to-End Documentum environment within cloud infrastructure for new customers, to deliver Documentum as a Service (DAAS).• Handled production support responsibilities, effectively addressing and resolving production issues by collaborating with stakeholders, conducting thorough testing, and implementing the approved solutions to ensure application availability in accordance with agreed service levels.• Prioritized projects and project tasks depending on key milestones and deadline dates.

Pune Area, India

• Documentum & FirstDoc Administration, Maintenance, Support and Enhancement of GxP applications. • Change Request implementation and validation through JIRA and Service Now. • Customization of various tools to accommodate in current environment. • Coordination and client reporting of day-to-day business as usual (BAU) activities. • Application Architecture Assessment, compatibility assessment, risk assessment, impact assessment to design solution proposal.

• Team Lead for offshore team of 10 plus team members to provide 24*7 support to GxP Critical application around globe. • Business communications, Stakeholder Management, Project meetings and Project management. • Application Architecture Assessment, compatibility assessment, risk assessment, impact assessment to design solution proposal. • Analysing Customer requirement and designing Documentum solution based on FirstDoc application. • GxP Project documentation creation for validation like IQ/OQ/PQ, Test Case Creation, Technical Design Specification, URS, FDS.

Macclesfield, England, United Kingdom

• Providing technical guidance and oversight to onshore team.• Facilitating communication and collaboration with global stakeholders and offshore team.• Resolving business critical technical issues and mitigating risk.• Mentoring and supporting offshore team.• Driving project execution and ensuring deliverables.• Building and maintaining client relatioship.