Divyendra Singh Email & Phone Number

Prague, Czechia

• Developing the technical roadmap for all business-critical applications within the product line portfolio, aligning it with the overall business objectives and ensuring scalability, reliability, and security of the.
• Leading implementation of Innovation project to revolutionize Merck Clinical Supplies Management by digitizing labelling technology.
• Defining Product roadmap and strategies with Product Owner for technical solutions, considering industry trends, regulatory requirements, and the needs of stakeholders.
• Leading multiple vendor evaluations to select the right solution for the product line's needs. Conducting thorough assessments, including technical evaluations, cost analysis, and stakeholder feedback.
• Developing and maintaining the technical architecture for Product line applications, ensuring it aligns with industry best practices, scalability requirements, and data integrity standards.
• Identifying areas of improvement in the current technical architecture and implementing solutions to enhance system performance, scalability, and reliability.

Prague, Czechia

• Successfully managed a diverse team of 15 member, including developers, Support, and engineers, ensuring their collaboration, motivation, and overall productivity.
• Developed and implemented effective hiring strategies, defining job roles, conducting candidate screening and interviews, and selecting top talent with the necessary technical skills and cultural alignment.
• Played an active role in business development initiatives, identifying new opportunities, nurturing client relationships, and leveraging the team's capabilities to secure projects and establish partnerships.
• Exhibited strong interpersonal and communication skills while managing relationships with global stakeholders, including clients, partners, and vendors, ensuring alignment and successful execution of projects.

Prague, Czechia

• Subject Matter Expert in Veeva Vault QualityDocs, QMS, Safety, CTMS, eTMF modules and Documentum product suite.
• Demonstrated proficiency in developing tailored technical migration solutions, aligning with specific Electronic Content Management system requirements.
• Collaborated closely with Product Owners and Stakeholders to comprehend and define business requirements, develop project scopes, and ensure the solution complements the organization's overall goals and strategy.
• Led Business Process Workshops, facilitating effective requirements gathering and best practice recommendations for GxP and highly controlled systems.
• Detail-oriented planner with excellent planning skills, adept at balancing risk management and efficient execution to drive desired outcomes.
• Creation of key documentation such as User Requirement Specifications (URS), Functional Design Documents (FDD), Knowledge Articles (KBA), User Stories, UML Diagrams, and Process Diagrams.

Prague, The Capital, Czech Republic

• SME for designing and developing a in-house migration solution to migrate Legacy Safety system to Vault Safety Platform.
• Solution Architect for creating and implementing a data migration solution to migrate FirstDoc/ Documentum based EDMS application to Veeva Vault QualityDocs.
• Coordinating pre-sales meeting to provide Technical inputs in designing a Service Catalogue for Pharmaceutical Customers.
• Conducting and Participating in design sessions to come up with correct solution architecture of the product or application.
• Preparing RFP proposals for data migration solutions.
• Subject Matter Expert for Configuring and onboarding new Client for Veeva QualityDocs module.

Bengaluru, Karnataka, India

• Subject Matter Expert for 20+ Production Finance applications built on Documentum platform.
• Stakeholder Management to provide weekly and Monthly update on ongoing Projects, POC and Deliverables.
• Architect for performance improvements and Production application upgrade on latest version.
• Highlighting application risk and scope for improving Change Management process to minimize application downtime during monthly upgrade.

Bengaluru, Karnataka, India

• Product Specialist in the Cloud Services division of EMC, offered crucial support for Cloud platforms to a diverse customer base of over 25 clients.
• Responsible for patching and upgrading Customer's environment, ensured their adherence to the most recent Documentum version and compliance.
• Provisioned End-to-End Documentum environment within cloud infrastructure for new customers, to deliver Documentum as a Service (DAAS).
• Handled production support responsibilities, effectively addressing and resolving production issues by collaborating with stakeholders, conducting thorough testing, and implementing the approved solutions to ensure.
• Prioritized projects and project tasks depending on key milestones and deadline dates.

Pune Area, India

• Documentum & FirstDoc Administration, Maintenance, Support and Enhancement of GxP applications.
• Change Request implementation and validation through JIRA and Service Now.
• Customization of various tools to accommodate in current environment.
• Coordination and client reporting of day-to-day business as usual (BAU) activities.
• Application Architecture Assessment, compatibility assessment, risk assessment, impact assessment to design solution proposal.

• Team Lead for offshore team of 10 plus team members to provide 24*7 support to GxP Critical application around globe.
• Business communications, Stakeholder Management, Project meetings and Project management.
• Application Architecture Assessment, compatibility assessment, risk assessment, impact assessment to design solution proposal.
• Analysing Customer requirement and designing Documentum solution based on FirstDoc application.
• GxP Project documentation creation for validation like IQ/OQ/PQ, Test Case Creation, Technical Design Specification, URS, FDS.

Macclesfield, England, United Kingdom

• Providing technical guidance and oversight to onshore team.
• Facilitating communication and collaboration with global stakeholders and offshore team.
• Resolving business critical technical issues and mitigating risk.
• Mentoring and supporting offshore team.
• Driving project execution and ensuring deliverables.
• Building and maintaining client relatioship.