Voice Engineer
CurrentDesigning, installation, maintenance and troubleshooting of Avaya AWS cloud, containerize, linux/windows server edition PABX, 3CX system/SBC configuration and deployment, Teams calling configuration, deployment and training to end user. Configuration/installation of the network devices such as routers, switches, APs etc Key responsibilities• Installation and maintenance of the network devices such as modems, UPS, switch, firewall.• Configuration of Avaya AWS and server edition PABX on VMWare and Hyper-V.• Trouble shooting of the issues on the cloud and physical PABX. Wireshark tracing to resolve the issues.• Provisioning of telco services such as SIP, internet.• Client and vendor liaising.