- Building warehouse with well-defined threshold of Inventory storage & order processing,- Demand planning based on business expansion and regular consumption – MOQ, DOI, Safety stock, Negotiations & Rate contracts, returns, Credit / Debit notes,- Programming the business and operations work flow, SOP creation & its training, adherence, reducing shrinkage through cycle count and W2W,- Cost management through phase wise recruitment, performance metrics for WH & Users, WH capacity and out flow, CPP(cost per packet) optimisation,- Monitoring of TAT and SLA for WH & delivery to improve CSAT & NPS,- Control tower management for better control over the multi-location operations includes – MIS, Dashboard, Data studio, SQL, Python, etc…-Developed supply chain strategies to improve efficiency and reduce costs.-Conducted risk assessments to identify potential supply chain disruptions and develop contingency plans.-Participated in vendor selection processes by assessing capabilities, capacity, quality, service levels, and financial stability of potential partners.-Established key performance indicators KPIs to monitor supply chain performance regularly.Tracked production schedules in SAP and regularly assessed data to uncover optimization strategies.-Collaborated with cross-functional teams on new product launches and changes in demand patterns.-Ensured alignment between demand planning forecasts and actual inventory levels through regular audits + collaboration with other departments.-Conducted regular reviews of existing systems and processes to identify opportunities for improvement or automation.-Led process improvement initiatives targeting waste reduction, lead time reduction, and overall efficiency enhancement.-Coordinated logistics activities, including transportation and warehousing, for seamless operations.-Implemented reverse logistics systems to manage environmentally-friendly disposal, recycling and reuse of rejected materials.

 Taken care of end-to-end operations of Rx business in 2 parts, 1). Rx received from Inhouse doctors & 2). Rx / Orders received through external doctors, Rx Digitization, Call centre support operations, AHT, Sourcing and procurement, WH and Inventory management, JIT purchase, Ensuring timely dispatches in Last mile. Performance monitoring, Cost analysis, Cost reduction - fixed & variables, Business strategy and recruitment planning, Data analytics, Review forums, quality audits, SOP making, employee trainings, Warehouse designing, etc...

Programming operating procedures, cost analysis, SOP writing, Asset & CPP(cost per packet) optimization, Managing First,Mid & Last mile Operations, Inventory management, cycle count, stock audit, recruitment, warehouse operations & monitoring performance metrics, warehouse launch, Order fulfillment, handling customer escalation, people management, cross-functional coordination,

Audits on - FC performance, Inventory count, random audits on high value sku, customer escalations, SOP making, fraud & theft prevention, CCTV & security alignment as per warehouse requirements,

Managing First,Mid & Last mile Operations, Inventory management, cycle count, stock audit, warehouse operations & monitoring performance metrics, warehouse launch, Order fulfillment, handling customer escalation,recruitment, people management,aligning duty rota for managing store shifts,

Pharmacy Store operations, recruitment, staffing, sales analysis, Inventory management, cycle count, Inventory Audit, OP-prescription handling,Availability of stock, Training,aligning duty rota for managing store shifts, MIS reports,making item master & drug formulary,

Handling customer prescription, inventory cycle counts, ABC analysis, storage management, ward rounds, monitoring ADR(adverse druf reaction), drug recall for expiry in ward & other stores, batch recall, DPCO, maintenance of inventory health, temperature monitoring, Indent retrieval, cross functional coordination,aligning duty rota for managing store shifts,

Dispensing based on counter prescription, medicine storage, stock verification, purchase order - GRN(Goods received note), Ordering, managing deliveries for panel customers, aligning duty rota for managing store shifts,

Handling customer requirements, inventory management, ordering, purchase, sales MIS,