Divyesh Patel Email & Phone Number

Mumbai, Mh, In

Pune, Maharashtra, India

▹Assist Service Head in project planning and trials, reducing project timelines and improving the efficiency of adhesive application and quality control products▹Support the India West Region Sales Manager, leading to an increase in client satisfaction scores▹Provide technical support to the Service team to complete service activity onsite in time, and Area Sales Manager to configure the suitable system for the application▹Generate new leads, resulting in customer base growth and increased sales revenue▹Achieve market penetration increase in the Gulf Cooperation Council (GCC) region, expanding the company presence▹Play a vital role in the sales and promotion of HHS products, increasing sales volume and market share▹Implement SAP for quotation generation and CRM, reducing processing time and improving accuracy

Pune, Maharashtra, India

▹Adopted a consistent customer acquisition approach focused on needs, growing the customer base▹Provided pre-sales technical assistance and education, improving customer understanding and informed purchasing decisions▹Conducted product training for customers and OEMs, increasing customer knowledge and enhancing product utilization by almost 90%▹Rendered after-sales support, reducing customer complaints and improving satisfaction▹Completed gluing projects for newspaper industries, increasing referrals and new project opportunities

Bhiwandi, Maharashtra, India

▹Achieved reduction in product defects through rigorous quality checks and measures▹Increased production efficiency with accurate AutoCAD drawings▹Improved production timelines through effective planning and resource allocation with the supervisor▹Ensured 100% compliance with quality standards by conducting in-process inspections and reducing rework and complaints▹Generated comprehensive quality assurance reports for improved transparency and accuracy▹Enhanced project execution through diligent in-plant site supervision

Navi Mumbai, Maharashtra, India

▹Increased production efficiency through accurate AutoCAD drawings▹Achieved 100% compliance rating in ISO audit through meticulous paperwork preparation▹Improved quality control through inspections and follow-up on EOT crane components▹Reduced supply chain disruptions through comprehensive supplier record maintenance▹Enhanced skills and productivity through 3-month onsite training in Satna, Madhya Pradesh State▹Completed the crane upgrade project with Chief Engineer at Crompton Greaves, Bhopal

Post-Graduate Diploma In Management, Services Excellence, A

Bachelor Of Engineering - Be, Mechanical Engineering, Second

Diploma, Mechanical Engineering, Second

Secondary School Certificate, First