With a solid foundation in mechanical engineering from Atmiya Institute of Technology & Science and a master's degree in Project Management from the University of West London, I've honed my skills in IT and customer service at McDonald's, where I have been a dedicated crew member since July 2022. Our team consistently delivers quality service by leveraging help desk support expertise to improve operational efficiency. My commitment to excellence is evident in every customer interaction, and my technical skills ensure I contribute effectively to our organization's success.