Relationship Manager at Plada Infotech Pvt Ltd, authorized by American Express, I honed my skills in customer relationship management, customer retention, and successful lead generation strategies.My academic journey includes a B.Com from Dr. RMLAU, complemented by a COPA certification from Government ITI. This educational foundation, coupled with practical experience, has equipped me with a strong grasp of basic accounting, alongside proficiency in MS Office, MS Excel, and digital marketing.My past role as a Service Executive at Paytm Service Pvt Ltd offered me invaluable insights into the UPI Banking and financial technology sectors.Beyond the professional sphere, I am passionate about cricket, finding solace in music, and keeping abreast of the ever-evolving digital landscape. I am keen on leveraging my skills and experiences to contribute effectively within a dynamic professional environment, aiming for continuous growth and innovation.Located in Hazratganj, Lucknow, I am always open to exploring new opportunities and challenges in the field. Feel free to connect via email at [divyeshpandey2001@gmail.com]