✪ Overseeing the day-to-day operations of the restaurant, including managing the crew, ensuring customer satisfaction, and achieving financial goals.✪ Training, coaching, and supervising crew members to ensure that they are performing their job duties effectively.✪ Controlling costs, ensuring that the restaurant is meeting revenue targets, and managing inventory✪ Point contact for ensuring that the restaurant is adhering to McDonald's standards for food quality, safety, and cleanliness - conducting regular inspections of the restaurant and ensuring that all crew members are following proper procedures.✪ Achieving maximum profitability and overall success by controlling costs (budgeted food sales, beverage sales, and labor costs) and quality of service.✪ Ensuring that the restaurant is complying with all local, state, and federal regulations. This includes food safety regulations, employment regulations, and labor laws.✪ Point contact for ensuring the delivery of great customer service by the team to maximize customer satisfaction and resolve any complaint within the given time frame.✪ Initiating food safety, H&S policies, processes, and procedures, ensuring all staff reporting to the function understand these, are trained, and apply procedures at all times.✪ Completing administrative tasks, such as scheduling, ordering supplies, and maintaining records✪ Training crew members and conducting crew orientation to ensure that store procedures meet company standards.

Providing excellent customer service, preparing high-quality food, maintaining a clean and organized restaurant, working collaboratively with team members, and ensuring compliance with all regulations and policies.✪ Orchestrated exceptional customer service to all customers - taking orders, answering their questions, and ensuring that they are satisfied with their experience at McDonald's.✪ Responsible for keeping the restaurant clean and sanitized at all times, including cleaning and sanitizing equipment, utensils, and workstations✪ Handling cash and processing customer transactions, operating the cash register, taking payment, and providing change.✪ Suggestive selling and up-selling to increase sales and also operate SOK, POS, and 3rd party delivery apps.✪ Comply with all company policies and procedures, including food safety regulations, employment regulations, and labor laws✪ Perform ad-hoc tasks, such as stocking inventory, preparing food items for delivery or drive-thru orders, or assisting with other areas of the restaurant as needed.✪ Documented the food item temperatures, organized stocks, and updated use-thru dates to prevent waste.