Diwakar Reddy Devalayam Kati Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Microsoft Office 365 administration - adding/modifying users, groups, and shared mailbox• Configure Archiving and Deletion Policies in Exchange.• Manage all org-wide settings, including federation, Teams upgrade, and Teams client settings.• Managing Azure Subscription and Billing management.• Managing Microsoft Partner Portal (Renewing O365 licenses from MPN Benefits)• Email Audit for Exit employees as the process of O365 license recovery.• Creating Distribution Lists and adding/removing/modifying members.• Creating Security Groups and adding users.• Procuring O365 Licenses as per requirement.• Tracking activity logs of users on observing any suspicious activity with a user account.• Getting licenses from Microsoft MPN Portal and adding in O365 Domain.• Creating email accounts and assigning appropriate licenses.• Deleting/Deactivating email accounts as per exit process.• Troubleshoot/resolve issues relating to O365.• Adding Devices in Azure AD and MS Intune.• Adding Spam Domains and Emails to Spam Filter in O365.• Purchasing Domains in GoDaddy, adding Domains in O365.• Troubleshoot Outlook issues - Administration of mailboxes and Users’ accounts.• Creating guest user accounts in O365 and providing MS Teams access for external users.• Enabling Multi-Factor Authentication and managing users’ mobile devices through our MDM solutions (MS Intune).• Sending security awareness emails to users as part of a Phishing Email campaign.• Outlook installation, configuration, importing emails & PST backups, and troubleshooting.• Adding Bulk members to the Distribution List.• Email forwarding access for External users.• Act in alignment with user needs and system functionality to contribute to organizational policy.• Prohance (Monitoring Tool) application installation and configuration in 500+ users.• Maintain 500 users’ data and administrative activities in Prohance application.• Microsoft Teams backup through O365 admin center.

Hyderabad, Telangana, India

• Knowledge of the latest programming languages and operating systems.• IP/MPLS knowledge of installation and configuration of a variety of IT Cisco • Installing and configuring Windows 2003,2012 and 2019 Server and Workstations• Installing and configuring Linux Ubuntu all versions (from 12.04 to 22.04.01)• Installation of CCTV Camera and troubleshooting related issues• Firewall Configuration (Hardware and Software)• Planning for Positioning of Switch Configuration and LAN Cabling• Installing and Configuring Wireless Device Networking Equipment and peripherals• Assembling computers and installing Operating Systems, the Application software• Troubleshooting Desktop Computers, Laptops & Printers• Maintaining and troubleshooting Networking related Issues• Excellent communicator, leveraging technical, business, and financial acumen to communicate effectively with client executives and their respective teams.• Quick learner and easily adapts to any kind of environment.• Intercom and IP Office Manageable• Switches/routers using engineering installation documentation.• Ability to solve all IT-related issues in a firm.• Using OS Ticketing Tool and Tickets assigned to the help desk team.• Administration of Windows Server 2012,2016 and 2019 • HO and all branches IT infrastructure/application support/management, and remote client network support, including WAN, LAN, Wi-Fi, FortiGate and SonicWALL. • hands-on experience in creating users, roles, and profiles and assigning roles and profiles to users.• Having good experience in Installing software, patching, upgrading and maintenance of operating systems, and troubleshooting• Handling L1 escalations with respect to Applications, Networks, and domain• Installing, configuring, and troubleshooting printers, scanners, cameras, and ethernet devices• Ensure security of Data network access and backup systems.• Preserving assets of the organization and updating IT asset management tool.