Dixie Cobb Email & Phone Number

Portland, OR, US

Portland, Oregon, US

The Account Manager for Labor & Trust accounts is responsible for strategic account management of assigned labor and trust accounts with a primary focus on retention of group business for an assigned territory. The position also relies on relationship building and partnering with third party vendors and brokers to achieve success for our mutual clients.

Portland, Oregon, US

The Account Manager for Labor & Trust accounts is responsible for strategic account management of assigned labor and trust accounts with a primary focus on retention of group business for an assigned territory. The position also relies on relationship building and partnering with third party vendors and brokers to achieve success for our mutual clients.

Portland, Oregon, US

• The Account Executive for Labor & Trust accounts is responsible for strategic account management of assigned labor and trust accounts with a primary focus on retention of group business for an assigned territory. The.
• Collaborated with underwriting team to determine the most strategic market position for retention proposals.
• Strategized with Senior Sales & Account Executive to realize best outcomes in retention and account management.
• Led Sales meetings and Sales presentations for internal and external customers.

Portland, Oregon, US

• Sold and implemented Employer Group Waiver Plans for 4,000 members.
• Managed renewal operations’ projects and other custom processes to ensure execution of sold and promised administrative services.
• Directed and coordinated service departments for implementation, maintenance, repair, enhancements, and customizations to products and processes.
• Prepared written correspondences and communications for members, agents, groups, and internal personnel.
• Developed work groups to collaborate and identify issues and processes to resolve complex problems.
• Reviewed and answered correspondence with an emphasis on product quality and sales retention.

Portland, Oregon, US

• Aided executive in support capacity by coordinating office services.
• Reviewed and answered correspondence.
• Directed services, such as maintenance, repair, supplies, mail and files.
• Spearheaded mass mailing efforts.
• Assisted in the preparation of written correspondences and communications for members, agents, groups, and internal personnel.
• Received and directed phone callers to their respective and correct destinations.

• Studied management methods in order to improve workflow, simplify reporting procedures and implement cost reductions.
• Analyzed recordkeeping systems, forms control, office layout, personnel requirements, budgetary requirements and performance standards to create new systems and revise established procedures.
• Analyzed jobs to delimit position responsibilities for use in wage and salary adjustments, promotions and evaluation of workflow.
• Issued and interpreted operating policies.
• Trained and managed up to 25 cashiers and achieved significant improvements in their productivity.
• Planned, directed and coordinated the activities of workers engaged in receiving, investigating, evaluating and settling complaints and claims of customers.

Labor Studies Certificate, Advanced Labor Studies Program

Immigration History