Dixie Stepp Email & Phone Number

- Assist the Supervisory Technical Writer with technical writing team management, including training teammembers, leading meetings, tracking the status of documents, preparing monthly reports, and maintaining quality control while managing multiple revisions from government customers, team members, and leadership

- Research, write, review, format, and edit technical documentation supporting the High Energy Laser and High Power Microwave programs at Naval Surface Warfare Center Dahlgren Division by collaborating with engineers, scientists, and Subject Matter Experts to create high-quality and timely documents, including, but not limited to, user guides and manuals, standard operating procedures, statements of work, briefs, and test plans and reports- Generate documents, presentations, and graphics that meet customer standards using Microsoft Word, PowerPoint, Excel, Outlook, Teams, Visio, Adobe Acrobat, and Photoshop- Proofread, prepare, and route documents for final signature, dissemination, and publication- Provide meeting support, prepare weekly and monthly reports, and track actions for multiple Directed Energy programs

- Supervised three to four crew members as a lead flight attendant and ensured completion of all preflight checks, security checklists, and crew and passenger compliance with all Federal Aviation Administration (FAA) regulations- Led emergency demonstrations before each flight and communicated safety information to customers.- Provided leadership, direction, and assistance during irregular operations and emergencies, including aircraft evacuation and administering first aid to ill or incapacitated customers- Wrote clear, concise irregularity reports following irregular operations for submission to the FAA- Delivered legendary customer service to passengers by performing all safety, passenger service, and cabin preparation duties on the aircraft

- Acted as a representative for the Career Center by providing superb customer service to bothemployers and students at Career Center events such as employer visits and career fairs- Marketed and promoted Career Center events and services to strengthen the Center’s engagementwith the FSU community- Hosted employer information sessions and interview days for the FSU community and aidedemployers for the duration of their time on the FSU campus

Melbourne, Fl

- Wrote and maintained user guides for Pricing and Estimating tools to aid users and supplementtraining- Provided user support/training to internal employees and NAVAIR via phone, Skype, and email- Designed, developed, and maintained Pricing and Estimating intranet websites which enabledNorthrop Grumman employees easy access to resources, tools, and support- Served as project manager on a team of six interns for the Innovation Initiative Website Redesign summer intern project and presented final deliverables to NGC leadership