President
CurrentSmart – and smartly executed communications – that support client goals: That’s what we aspire to at Berg Communications. Whether the challenge is employee engagement, customer awareness and buy-in, stakeholder support or exceptional customer service, we bring curiosity, creativity, experience and dedication to the task. Our approach? Understand client goals, get into the mind of the target audience(s), develop compelling messaging, deliver relevant content and tell compelling stories via the channels that best serve the audience, then measure impact – and adjust as needed. We’ve provided communications strategy and execution to businesses (from start-ups to Fortune 100 companies), non-profit organizations and major universities. It’s very gratifying when they ask us back: They seem to like our ability to develop strategy, write clearly in a voice and tone that reflects their brand and get the job done on time. Among our projects: • Customer experience strategy and planning, senior management counsel and execution for multi-location car dealership: Employee engagement around purpose, values and customer centricity and insights on ways to improve employee-customer and interactions at customer touch points• Internal communications planning and execution for major companies, including Ecolab and Cargill • Communication strategy and execution for health care clients, including Mayo Clinic, the University of Minnesota School of Public Health, the University of Minnesota School of Nursing, and St. Jude Medical• Strategic communications planning and implementation for nonprofit clients, including: Ronald McDonald House Charities, Upper Midwest; Minnesota State University, Mankato (Twin Cities campus); National Marrow Donor Program; Minnesota Public Radio; the Minnesota Historical Society; and ServeMinnesota