Looks after Sales & Marketing for Special Equipment - Gujarat Region

• Sales & Marketing: Currently looking after Sales & Marketing for West part of India, Retain regular customers support and ensure to develop new customer base, increase branch volume and achieve weekly quota set by RHQ. • Customer Service: Resolve the customer query and make sure to provide customer proactive & timely information. Provide them customer advisory, guide them to use web base system etc.,• Documentation: Documentation related matters, ENS, AMS and China manifest filing… Show more • Sales & Marketing: Currently looking after Sales & Marketing for West part of India, Retain regular customers support and ensure to develop new customer base, increase branch volume and achieve weekly quota set by RHQ. • Customer Service: Resolve the customer query and make sure to provide customer proactive & timely information. Provide them customer advisory, guide them to use web base system etc.,• Documentation: Documentation related matters, ENS, AMS and China manifest filing, maintain KPI for documentations and b/l update, correction and release to customers. • Other: Also looks forward part work for operation, like pre advice file, co-ordinate with port / operation team & account related query etc., Show less

Customer Service – Starting from Booking to loading provide all the service to customers, also guide them line process and try to resolve their query and help him to routing work / process, also resolve the customer query. • Operation – Co-ordinate with Surveyor, yard, terminal and operations team for internal and external issued, short out day to day operation related issues, daily basis inventory record update, container movement update check, weekly container… Show more Customer Service – Starting from Booking to loading provide all the service to customers, also guide them line process and try to resolve their query and help him to routing work / process, also resolve the customer query. • Operation – Co-ordinate with Surveyor, yard, terminal and operations team for internal and external issued, short out day to day operation related issues, daily basis inventory record update, container movement update check, weekly container reconciliation, container repair and maintenance handle, visit to ICD, Yart etc., Show less