Dixit Arora Email & Phone Number

Gurgaon, India

• Worked in Commercial Private banking division, worked with businesses to provide them with best banking experience.
• Delivered successful business outcomes by processing/authorizing/investigating all transactions using Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s).
• Analyzed and validated cases as per regulatory and company policies.
• Helped in testing, analyzing and reporting new upcoming automation and other tools.
• Interacted with onshore teams when required to provide excellent service.
• Suggested area of business and customer service improvement to increase productivity basedpersonal experience.

Gurgaon, India

• Worked in customer relationship and sales team, drove internal and industry assessment to create sales strategy to improve sales and customers experience.
• Delivered strategies to improve organization’s overall ability, including marketing tactics and internal operations improvements.
• Developed a marketing strategy to convince the organization’s existing Specialized Purpose Machines (SPM) client, the prominent auto manufacturer – Hero MotoCorp (USD 4.6 billion group) to procure organization’s.

Post Graduate, Financial Planning And Services

Bachelor Of Commerce - Bcom, Business/Commerce, First Division