Product Manager
Current• Led Product Development: Directed the lifecycle management of an AI Chatbot tool incorporating Generative AI and NLP Algorithms, from initial concept to market delivery, achieving a substantial increase in user engagement and revenue growth within the first quarter post-launch.• Market Research & Analysis: Executed in-depth market research, user interviews, and data analysis to identify and address customer needs. This resulted in a 23% increase in user satisfaction and product adoption by prioritizing product backlog items effectively.• Agile Facilitation: Orchestrated agile ceremonies, including sprint planning, backlog refinement, and daily stand-ups, fostering efficient team collaboration and ensuring continuous product delivery.• Stakeholder Management: Served as the primary liaison between business stakeholders, development teams, and end-users. Successfully drove consensus on product priorities and roadmap decisions while overseeing UAT sessions to ensure features met user expectations and acceptance criteria.• Cross-functional leadership: Led cross-functional teams comprising developers, designers, and QA specialists to deliver innovative product solutions that align with user needs and business objectives.• UAT Oversight: Managed User Acceptance Testing (UAT) sessions to validate new features, ensuring they met user expectations and acceptance criteria.• Subject Matter Expert: Established a reputation as the subject matter expert for the product, consistently delivering customer value and effectively managing the product backlog.