Divya Dixit Email & Phone Number

Mumbai, Mh, In

Pune, Maharashtra, India

 Conceptualized, Designed, and Implemented Project Quality Services which integrate risk and compliance with traditional project management. Conceptualized, Designed, and Implemented Value Realization Methodology that addresses the complexities of a digital transformation and focuses on implementing a holistic business and technical solution that creates value.  Deep and enriching experience in building proposals in the areas of digital transformation, quality management, SOx compliance, and role optimization. To avoid value leakage and ensure optimization of operations, conceptualized and implemented role optimization. Account manager for the eCompliance team. Responsible for Contract and financials, New Business Opportunities, Business Continuity, Business Value to Clients, and Quality Assurance.  Implemented VRM focused on benefits realization and establishing accountability. Instrumental in getting a new account logo. As Account manager responsible for Contracts and financials, New Business Opportunities, Business Continuity, Business Value to Clients, and Invoicing. Currently involved in defining the digital roadmap for their quality management office. As an Agile Coach, defined the Agile blueprint for clients. Coached the teams across multiple development areas and geographies. Responsible for ensuring that teams understood the principles of Kanban while executing Agile methodology. Introduced the concept of Agile Gamification for assessing the agile maturity of teams. Developed capacity planning tool for ensuring the teams can commit to the stories with confidence.

Pune, Maharashtra

Lead the engagement effort for Audit management, Problem management, Datainsights, and Knowledge management from problem definition to diagnosis to solutiondesign. Successfully deployed the processes across the portfolios.Contributing to unit-level and organizational initiatives with the objective of providinghigh-quality and value-adding consulting solutions.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Operations Manager for IT ComplianceClient Novartis

Basel Area, Switzerland

IT Consultant Client Roche

Basel Area, Switzerland

Manager - Training & Audit managementClient is NovartisWorking as Audit and training manager for Novartis. Set up the training management system for the VCC program. Automated Training Management Tool Created an extensive audit checklist which covers areas like training management, access management, disaster and recovery, etc. At the moment, working on access management part of Audit management. Knowledge on ICE - project management tool used in NovartisAutomated the weekly status reporting

Pune Area, India

 Experienced in end-to-end business process articulation and solution definition Expertise in Knowledge Management Strategies for Life Sciences engagements Part of the presales team to evaluate the requirements of the product, preparing presentations and creating solution brochure Involved in domain consultancy for proposals in IT quality management for Pharma & Medical Device Companies Involved as an onsite Business Analyst and Consultant to a US based pharmaceutical organization for development of their Change and Configuration Management Integration Program.

Pune Area, India

 Participate in requirements review sessions with IT, Business and manage the requirements throughout the project Communicate the business needs to internal teams in the form of use-cases, sequence diagrams and process flows Review, analyze, and evaluate current and proposed application enhancements against enterprise business requirements and internal customer needs Perform gap analysis between the legacy systems. Create System Appreciation Document (SAD) Use ITIL change and release management best practices to implement the new solution to a shared and regulated environment Use HP Openview ServiceCenter CMDB to create a representation of client's application/infrastructure portfolio roadmap. (This was used to calculate the ROI of several IT assets) Perform periodic review of Configuration Items (CIs) Establish the relationship in CMDB between applications, middleware, database and other infrastructure CIs Perform audit to ensure good data quality within CMDB. Work with various business line heads(IT) to resolve data discrepancies within CMDB Efficient use of Project Management tools for planning, project monitoring & control Create training material and conduct end user training Work with the Incident, Request and Asset Management teams to integrate their processes with the Change and Configuration Management processes Implement CMMi best practices within the project via metrics and checklists

Pune Area, India

 Worked as Change and Configuration Management SME. The Change and Configuration team is responsible for managing all application changes for the client (Bug Fixes, Major or Minor Enhancements and New Releases) and mange the Configuration Items (CIs) in accordance with the new releases. Work with the Application owners and Business Sponsors to understand the scope of each change. Evaluate the applications for Performance testing. Coordinated and managed releases for SOX, GxP and 21 CFR Part 11 compliant applications. Involve technical teams to ensure that all steps within the deployment process are documented within the Release Package and the individuals involved in the release process are in agreement with the procedure. Perform Emergency Change Advisory Board meetings. Document Request For Change (RFCs) using the Central Change Management Systems. Update the Configuration Management Database along with the release and ensure data integrity Generate various reports from CMDB in order to drive continuous improvement initiatives Work with the process owner to implement continuous improvement initiatives. Generate weekly metrics which enabled the IT Dept to understand the number of changes being implemented within a time-frame and get an idea of the business spend on IT changes.  Train new users on Change and Configuration Management processes.

Pune Area, India

 Involved in requirement gathering Involved in development, testing and support and maintenance activities Involved in deployment and migration activities Involved in analyzing applications and code and debugging activities Involved in assessing the scope of improvement in the existing systems and modify them to enhance their quality To provide training on the newly created systems to the staff members who would be working on those systems. Involved in application transition from the current vendor Support and maintenance activities of the applications transitioned from the current vendor which included major and minor enhancements and testing cycles

Mysore Area, India

 Underwent Infosys Training Program in Mysore Development Centre Exhaustive program covering all aspects of Software Development Life Cycle

Navi Mumbai

 Started teaching engineering subjects and handling their lab : Radar Engineering and Mobile communication Was Lab teacher for Data communication, Principles of communication and Electronics Solely responsible for setting up the Radar Engineering lab for the electronics and telecommunication department of college Was part of the internal and external viva team Completed the syllabus before time and took mock written and oral exams to assess the level of understanding of students

Bachelor Of Engineering (B.E.), Electronics And Telecommunications, 1St Rank In Final Year Engineering In College

Activities and Societies: Secretary of student technical body, Cultural Secretary of college, Member of College Debate team, Member.

High School, Distinction

Activities and Societies: Debate team, Elocution team, Member of Hindi Poetry Recitation and Writing, Member of English Writing team.