As a highly flexible and adaptable professional with an unyielding focus on serving as a "difference maker," I led the operations to provide a comprehensive and wide range of IT services for the business needs of clients. I successfully spearheaded eight-member team for installation of a CCTV system using Milestone and NUUO Software for a leading diamond company of Surat that fetched saving INR 10 Mn per year. As part of a strategic project, I successfully executed Sell.do CRM for ROI… Show more As a highly flexible and adaptable professional with an unyielding focus on serving as a "difference maker," I led the operations to provide a comprehensive and wide range of IT services for the business needs of clients. I successfully spearheaded eight-member team for installation of a CCTV system using Milestone and NUUO Software for a leading diamond company of Surat that fetched saving INR 10 Mn per year. As part of a strategic project, I successfully executed Sell.do CRM for ROI of Digital Media with virtual telephony augmenting output by 99%. I leveraged my long experience to enhance service reliability by refreshing IT hardware that resulted in savings of more than INR 1 Lac/year. While analyzing project requirements, I estimated, scheduled, provided technical guidance and finally delivered solutions while focusing on competence enhancement activities. I streamlined the process of handling customers’ needs considerably reducing turnaround time, increasing perceived value to the customers and winning their delight.Major Achievements: • Directed implementation of San storage of 14TB for Data Storage and CCTV Camera Recording for 30 days• Installed Centralized Biometric Attendance& Access Control system at 5 locations for 400+ employees for increasing efficiency• Established asset management practices to track assets from purchase to disposal and optimized resources by 99% • Examined contracts and compared vendors to reduce monthly 50000 spending by 80%• Improved Windows system and network reliability, reducing downtime by up to 99%• Coordinated 05 digital campaigns for 05 projects which lead to a 99% improvement in efficiency Show less

Dots Info Systems (India) Pvt. Ltd. (DISIPL) ranks among premier companies providing total IT solutions under one roof right from a hardware solution for quality web and software solutions. DISIPL is having a strong base in the supply of IT products and is also successfully providing a wide range of services such as software services, web services, SMS Services, and several other support & service facilities. DISIPL is a professionally organized company that has grown from a startup to a big… Show more Dots Info Systems (India) Pvt. Ltd. (DISIPL) ranks among premier companies providing total IT solutions under one roof right from a hardware solution for quality web and software solutions. DISIPL is having a strong base in the supply of IT products and is also successfully providing a wide range of services such as software services, web services, SMS Services, and several other support & service facilities. DISIPL is a professionally organized company that has grown from a startup to a big player in Information Technology. Driving sincere efforts, I judiciously managed service continuity, network security and administration, troubleshooting, systems backups, archiving, and disaster recovery. It was an excellent opportunity for me to support and manage Push and Pull Technology for data Transfer to and from SQL and Tally for many distributors. Going forward, I was entrusted with the onus to monitor call logs, vulnerability watch, antivirus updates, server logs, check, root cause analysis and enable automatic data backup.I have consistently proved my mettle in the spheres of conducting network audit and site inspections and monitoring regular incremental and differential backups on SAS drive. Along with this, I also coordinated with the project team to develop multiple websites, i.e., static, dynamic and CMS based.Major Achievements: • Developed System tool for routine operations, saving annually 1000 working hours and INR 10Mn • Managed more than 100 Clients, more than 20 vendors to handle multiple projects with INR 5Mn in revenues• Conducted 100 network audits and 50 site inspections and maintain the reliability of the system at 98%• Monitored performance of 20 employees included approving leaves and reporting to top management Show less

Ratnakar Infotech is a company based in Mumbai and engaged in providing IT services and computer products.I have mainly been admired for managing multiple IBM and HP server of more than 50 clients. I was actively involved in recruiting candidates with the skills required to operate an extremely efficient and modern data center, systems management, identity management, virtualization, storage, and networking.

I was responsible to lead and organize 4 to 5 promotional activities every month, visit institutes, and conduct seminars to enhance the business. While meeting multiple critical goals for the business growth, I developed strategies for the team and started cold calling customers that increased the profitability of the institute. I also assisted in one-to-one counseling and handling payments.