Senior Director, North America Client Service
CurrentRegional lead for a group of talented research professionals that strive every day to deliver the best results for our clients. Project management and client management for complex, multi-stage market research projects (questionnaire consultation, survey programming, fieldwork, data processing). Responsible for overall project governance, planning, resource management, timeline management, risk identification and mitigation. Collaborate closely with internal operations teams to ensure client projects are delivered on time, on budget, on spec, and with highest quality.Expert resource for project delivery, client service offerings, PureSpectrum technology, and best practices.