Team Lead - Administration
CurrentClinic Management and AdministrationClinic Management: Manage the administrative team’s daily operations including booking therapy rooms and coordinating schedules for therapists, training new staff members.Oversee monthly clinical invoicing, and handle billings for WSBC, BCSSA, BCEHS, BCAA, ECAT, ICBC and private insurance’s and monitoring rejections. Administer the CAR program, process cheques and other billing transactions on JANE. Manage patient orientation and discharge documentation Supervise the release of clinical records and statement of accounts of patients and invoicing to law firms. Monitor competitors’ pricing strategy, design and update various tracking sheets daily (WSBC, ICBC, clinical records, cash counter balances), and maintenance of detailed records for individual patients. Administration:Handle and process billing for all extended healthcare services, manage office administration and Coordinate interpreter bookings for patients as required. Ensure the quality of janitorial services and maintain office supplies. Oversee patient flow, file organization and update KPI tracking. Manage parking spaces and uphold health & safety standards. Collaborate with practitioners, vendors, law firms and other stake holders and answering phone inquiries.
