Diya Biswas Email & Phone Number

Mclean, Virginia, United States

Mclean, Virginia, United States

• Identified competitive tactics for customer retention in the banking industry to help clients improve strategy
• Presented an analysis of firm’s accepted partnerships to communicate relevant findings to the team
• Scheduled and coordinated six meetings with upper-level management to assist the client with implementing organizational changes and new training procedures

• Trained over 10 new employees to productively work at company expectations while leading by example
• Prepared food items with high quality in order to ensure customer satisfaction
• Worked at cash register while engaging professionally with over 50 customers during lunch rushes

• Consulted and coached professionals on strategies to improve communication skills and company branding
• Developed competitive intelligence tools such as SWOT, Perceptual Maps to guide company strategy
• Researched and recommended best practices for securing more speaking opportunities for workshops and webinars

- Collaboratively created Kits and Kare, which sold personalized kits containing daily essentials - Raised money to support the Super Joey Foundation (helping kids with cancer)- Lead the marketing committee to promote products and raise awareness for kids with cancer

- Gained an understanding of research processes and data analyzation - Research Project: The effect of caffeine on sleep quality and psychological withdrawal symptoms- Awarded 4th place in the Poster Presentation Competition