I am dynamic and skill-diversified hospitality leader with the passion to superlative and consistent customer service in Front Office with a deep-knowledge of the operations in Housekeeping Department. My strategical mind-set and curiosity always achieve the targets where a guest satisfaction is enhanced well-proven by KPI’s and the team members are cared to perform at their best through my continuous support and coaching. Pre-opening experience in the top-class luxury properties and understanding the people of different cultural and social backgrounds I gained in Middle East (UAE) is an asset I have to offer to my company. I have a huge potential gained through my career within 14 years to meet expectations of my seniors.