• Always Grooming well before working.• Check house bank before Start Shift.• Overhandle between morning shift and afternoon shift• Check N/A Item before Start Operational / Rush Hour. • Preparation All items need it for operation. ( Glass, Garnish, Beer, Softdrink, Juice, Wine)• Always make sure Bar always Clean.• Display your Bar with Properly.• Preparation Drink with S.O.P and Nice• Serve guests with politeness and fun.• Cleaning before the end of your shift.• Re-Stock your Item for Tomorrow• Daily Inventory Stock• Every Month always make Signature Cocktail• Overhandle to Nightshift about Area Bar.

• Provide Customer Service Wine Steward is the main contact of the wines and has major influence on its guests’ experience. He/she must maintain a professional and friendly attitude and offer timely assistance to customers and team members in order to ensure that their needs are met. If any issues arise with throughout the customer’s & team members regarding wines service during he/her duties, the Wine Steward is responsible for resolving it.• Wine steward Duties Refilling all the fridges based on the pars, answering questions and always having suggestions, our Wine Steward will guide guests through the bars & restaurants offerings different options anytime our guests will like to have some wines. It is the duty of the Wine Steward to explain the wine list, assist guests with special wines occasions and recommend items that the bars & restaurants would like to sell more of. Maintaining the inventory, informing missing items, supervise all the wines fridges including main store and chillers area and ensure the other team members are keeping the working areas up to standards, will be the main duties of the Wine Steward.During his daily duty, he/she will be responsible for all bills which the team members made during the day.On daily basis, the Wine Steward needs to keep moving the wine bottles from one outlet to the other.• Wine ControllerResponsible for the control of all the wines in the F&B department, the Wine Steward must remember how the beverage is moving and maintain an organized record of orders to which he/she can refer and track at any time. He/she is also responsible for keeping beverages filled, make sure all the orders are ongoing and update the superiors in time in case something is missing. Should an order or check be filled incorrectly, it is the Wine Steward duty to fix the order and investigate to find out the problem.

• Explained menu options in detail so that customers could make educated decisions on food items.• Handled customer complaints with poise and grace, immediately resolving issues by contacting the Manager.• Delivered quality service by providing a warm and welcoming environment.• Worked closely with the chef to provide tasty options for guests with foodallergies or intolerances.• Attentively served approximately 20 guests per shift at a 10 seat Fine Dining.• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.• Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.• Maintained clean dining room and service areas at all times.• Engaged in suggestive selling and other sales techniques.• Set dining tables according to type of event and service standards.• Routinely cleaned work areas, glassware and silverware throughout each shift.• Routinely removed trash and debris from restaurant.• Assisted co-workers whenever possible.

- Inventory each item from Department Storage- Packaging item to send sales department- Check & Report to management each item condition.- Arrange FIFO & LIFO every section.- Input in Database system SLIM for inventory

• Explained menu options in detail so that customers could make educated decisions on food items.• Handled customer complaints with poise and grace, immediately resolving issues by contacting the Manager.• Delivered quality service by providing a warm and welcoming environment.• Worked closely with the chef to provide tasty options for guests with foodallergies or intolerances.• Attentively served approximately 20 guests per shift at a 10 seat Fine Dining.• Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.• Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.• Maintained clean dining room and service areas at all times.• Engaged in suggestive selling and other sales techniques.• Set dining tables according to type of event and service standards.• Routinely cleaned work areas, glassware and silverware throughout each shift.• Routinely removed trash and debris from restaurant.• Assisted co-workers whenever possible.

- Monitored before start event, while start event, and After event - Assisted with setup of the banquet hall and tables.- Set dining tables according to type of event and service standards.- Followed checklists for shift start and end to help with smooth transitions.- Arrange & Counting all item need it and announce to all team following requirement in BEO.- Report to Management Status of event.- Make Summary report after end of event.

- Organized store merchandise racks by size, style and color to promote visually appealing environment.- Arrange FIFO & LIFO for all item in stock.- Balance actual stock with sales in Stock Balance- Check & Inform to supervisor about stock and condition item need to change or order.- Report Stock item end of the month.- Upsell special item every day to customer.