In my role as a Senior Project Manager at Slava, I managed a wide range of high-level projects for key clients, including Nissan and the Renault-Nissan Bank. My responsibilities involved not only ideating and executing strategic projects, but also fostering efficient cross-functional communication.- For Nissan, I developed a personalized customer area integrated with up to ten different systems. This required exceptional coordination and communication skills to manage multiple suppliers and stakeholders, ensuring successful project completion that adhered to all requirements.- In my work with Renault-Nissan Bank, I was instrumental in creating a module for online credit approval. This was implemented across their various partners, including Renault and Avtovaz, requiring a deep understanding of each partner's specific needs and constraints.Internally, my role extended to preparing precise briefs for developers, designers, and copywriters, participating in team brainstorms, ensuring project profitability, and finding the right balance between resources spent and desired results. This extensive experience underscores my comprehensive project management skills and ability to facilitate smooth internal operations.

Realization of the ERP system choosing, implementation and fine tuning. System’s goal: converting work-time reports into invoices and salary slips. - Interviewing management and work force for defining business needs - Marketing research for identifying potential providers of solution, conducting pitch - Re-designing business processes from paper-based to digital & automated ones- Training of management, admin team and field work-force Results: 40% reduced time of getting paid after the job is done, 15% increase of reported hours (thanks for better organized process we stopped losing data).

Being responsible for digital, CRM and e-commerce I brought digitalization into core business processes and created digital business model. I’ve built an online ecosystem for 100% digital customer journey (shopping for, buying and owning a Renault car). Data collection process, which I made sure to implemented at every touchpoint enabled me to apply data-driven approach to marketing communication and to set up dynamic commercial offers personalization, improve ROI and to excel the UX. In 2018 HQ awarded me and my team for the best digital strategy & performance worldwide in Renault.E-Commerce- Financial & legal basis development, risk management- Business processes definition and establishing with up to 15 external and internal actors (Renault director's board, finance, lawyers, accountants, sales, distribution, dealers network, banks)- Development of UI/UX of online shop, performance analysis & improvement- Expansion of E-commerce with sales of accessories and financial products (e.g. insurances)- Providing a box solution to our dealers as SaaS Digital & Social - Product launches campaigns: communication strategy, partnerships, special projects- Performance management: constantly improving efficiency - conversions to leads, targeted offers- Functional development of website: local developments, central features adaptations- Official brand pages in main social networks, E-reputation monitoring and analysisCRM- Customer life cycle: strategy, data gathering and management- CRM campaigns: targeting, creatives, automatization, a/b tests - Lead management: conversion to sales, client's satisfaction, treatment tools and techniques

- Implementation of brand communication strategy through mobile and web channels for new vehicles, after-sales and fleet. Development of digital marketing campaigns, including partnerships, digital BTL (events' support), exhibitions animation. - Performance analysis, KPIs defining and achieving- Development of local promo-sites and adaptation of central projects - Dealers websites corporate standards development and implementation across network (140 websites) - CRM system implementation, integration with website and dealer network

- Project management at corporate site with French DevTeam, new platform migration, promo-sites - Support to Brand-managers in launches and promo campaigns

Development of content and activations in line with communication strategy, community support

Articles illustrating, photoreports, collages, banners.

Corporate website development and support: text and graphical content updating, interaction with DevTeam, SEO.