Karlo Dizon Email & Phone Number

Cebu City, Ph

St Petersburg, Florida, United States

Ormoc, Eastern Visayas, Philippines

As a property management virtual assistant at Yes Virtual, I was responsible for:- Handling inbound and outbound calls for leasing inquiries, providing information and assistance to potential tenants and property owners- Screening and verifying the applications of prospective tenants, conducting background and credit checks, and preparing lease agreements and move-in documents- Utilizing various tools and sources, such as Propertyware, Rent Manager, Buildium, and Appfolio to manage and update property listings, records, and reports- Coordinating with the marketing and sales teams, as well as the property managers and the maintenance staff, to ensure smooth and efficient operations- Developing and enhancing my skills and knowledge in the property management industry over the course of three years

Cebu, Central Visayas, Philippines

As an outreach consultant at Tech Mahindra, I was responsible for:- Contacting medical facilities and requesting medical records of healthcare insurance members, following the HIPAA and other regulations- Building and maintaining positive relationships with medical facilities and insurance companies, ensuring timely and accurate delivery of medical records- Using various tools and systems, such as CRM, email, phone, and fax, to communicate and track the status of medical record requests- Resolving any issues or problems that arise during the medical record retrieval process, such as missing, incomplete, or incorrect records- Reporting and analyzing the performance and quality of the medical record retrieval process, identifying areas for improvement and providing feedback and suggestions

Cebu, Central Visayas, Philippines

As a customer sales representative for a lending company, I was responsible for:- Generating sales leads and creating client databases- Mastering information on the company's products and services, such as loans, mortgages, and credit cards- Meeting and surpassing sales quotas set by the company- Preparing and coordinating sales documents, such as contracts, invoices, and receipts- Communicating with clients and providing them with information and assistance- Resolving any issues or complaints that arise during the sales process- Updating and maintaining customer records and reports- Following up with customers and ensuring their satisfaction and loyalty