Manage billing department to maximize clinical revenues and to ensure accurate client and insurance data. Responsible in areas affecting billing procedures for medical services.Assist Controller & CFO in development and dissemination of timely policies, protocols, and procedures for billing.Assist in the development and annual revision of the encounter and billing forms.Function as a resource person for other staff in areas of coding and reimbursement.Assure that services and diagnoses are properly coded per applicable national, state and local third party requirements.Assure that all insurance benefits are filed for on a timely and accurate basis.Perform routine audit of charts and invoices for proper documentation.Create, update and maintain SOPs for billing related reports and functions.Provide support to dental billing and accounting team, as needed.Other duties as assigned by the Controller, CFO & KKV Administration.

Ensure the Cash Office operates at peak efficiency in supporting store operations. Prompt processing of all payments, receiving and shipping merchandise into and out of the store, as well as daily sales reporting.Process credit applications through merchant website.Receive drop shipments and update inventory system.Resolve discrepancies as required.Responsible for remaining current on all Standard Operating Procedures.Educate store personnel on new procedures as needed.Answer incoming calls to the store and transfer as appropriate.Other duties as assigned.

Collect and enter claim information.Post patient/insurance payments and manage accounts.Submit claims and follow up with insurance carriers on unpaid or rejected claims.Answer patient inquires on account status and charges.

Participated in daily/weekly management huddles. Supervised Office Administrative Staff. Recruitment: participated in job fairs, conducted interviews, coordinated orientation and training of new personnel. Monitored Administrative Staff work schedules. Monitored multiple Providers' patient schedules. Case Management Support. EMR development, implementation and maintenance. Monitored IT network upgrades, device/equipment inventory and maintenance. Ensured timely submission of Medical Billing Claims. Accounts Receivable. Event Coordinator. Public Relations.

Office Manager at Ben Bridge Jeweler, Rolex by Ben Bridge, and Ben Bridge Timeworks stores. Communicated with all levels of management and sales associates. Trained new employees on office procedures. Delegated office responsibilities to office assistants as well as sales team. Solved problems as they arise. Reviewed and finalized employee work schedules. Inventory management of luxury goods. Conducted monthly physical inventories. Assisted with yearly physical inventories at all Ben Bridge stores on Oahu and Maui. Resolved inventory discrepancies. Monitored shipping and receiving of merchandise from corporate office and drop shipment from vendors. Assistant Event Coordinator.