Responsible for building the REO Closing department from ground up, including obtaining new clients such as Fannie Mae, Wells Fargo and Chase.*Reviewed all title prior to closing to identify any issues*Responsible for ensuring all client systems were updated in accordance with client requirements*Led the customer relations team, which included review of client audits, internal audits to ensure client performance, scheduling and conducting client visits/dinners/tours. *Created and improved merge documents to maximize employee time and improve business practices*Managed Litigation and Eviction Team working closely with the attorneys on staff.