Dwight D. Email & Phone Number

Los Angeles, CA, US

Germany

• Collaborated with international, cross-functional, and distributed teams to manage email platforms for hosted US, EU and APAC telecom providers, as well as other communication giants.
• Worked very close with development and qa teams to provide critical assistance during the deployment and troubleshooting phases of new deployments and maintenance of core systems.
• Handled day-to-day operations such as meeting SLA’s, patching, troubleshooting, migrations, client onboarding, provisioning, and ensuring compliance with legal frameworks and answering Jira tickets of new request or.
• Adopted infrastructure-as-code (IaC) practices across private clouds in multiple data centers, utilizing Kubernetes, helm, Terraform, Chef and Ansible, kubespray, automated processes with GitLab CI to help bring the.
• Worked with development teams to break down monolithic applications to microservices for deploy in Kubernetes using Helm
• Maintained Gitlab in house for the Open-Xchange code base and tools & pipelines

Glendale, California, United States

• Handled day-to-day operations such as meeting SLA’s, patching, troubleshooting, migrations, client onboarding, provisioning, and ensuring compliance with legal frameworks and answering Jira tickets of new request or.
• Worked closely with development and qa to release and diagnose new releases and current versions.
• Supported Maintained VMware Enterprise infrastructure with Windows Server and Linux operating systems, including installation, configuration, and troubleshooting.
• Bash, Python and PowerShell: o Tools to help with the reoccurring tasks of searching, manipulation of files, common changes, help system monitoring, log analysis, backups, and routine checks.o Manage queues, caching.
• Handled day-to-day operations such as meeting SLA’s, patching, troubleshooting, migrations answering jira tickets of new requested or support.
• Worked to move printing software and customer facing website to AWS using many of the AWS.

Universal City

• Provided leadership as Manager of Operations responsible for leading US and International support and quality assurance teams to build and support NBC Digital Media Applications across Multi-Regional AWS infrastructure.
• Handled day-to-day operations such as meeting SLA’s, patching, troubleshooting, migrations answering Jira tickets of new requested or support.
• Fostered a collaborative team environment, promoting open communication and knowledge sharing among team members.
• Collaborated to develop processes surrounding support for launch and long-term support of all NBC Digital Properties.
• Worked with Akamai CDN for content and caching
• Coordinated and implemented migration of NBC.com and The Tonight Show with Jimmy Fallon to new AWS infrastructure.

Burbank, California, United States

Glendale, California, United States