Dj Webb Email & Phone Number

Oklahoma City, Oklahoma, United States

Sole support technician for night shift. Provided support for computers and peripherals on the productionfloor.

El Reno, Ok

• Using electronics knowledge and critical thinking to perform diagnosis and repair of electronics systems used in FRAC operations, including SCADA systems, including related cabling• Computer and networking diagnosis, repair, and replacement, including running and terminating Cat5, as well as repairing and replacing Cat5• Diagnosing and repairing or replacing PLCs, reflashing constants and replacing as needed

Oklahoma City, Oklahoma Area

• Providing technical support for internal FAA customers for Microsoft Products (Windows XP and 7, and Office products), as well as proprietary internal software packages.• Researching, investigating, and troubleshooting computer issues while maintaining a keen attention to detail and considering all possible causes of the issue until a successful resolution is reached.• Striving to continually improve my own work processes to increase efficiency and accuracy.• Escalating issues that were unable to be resolved on my level to the appropriate group.• Tools used includes Active Directory, Remedy ticketing system, DameWare, Windows 7, Microsoft Office, and Lotus Notes.

Midwest City, Ok

• Assisting students needing support with classes – subjects include College Algebra, Discrete Math, Computer Forensics, and Java programming

Oklahoma City, Ok

• Tearing down and setting up work station configurations including PCs, laptops/docks, IP phones, network printers, and dual/triple monitor arrangements

Oklahoma City, Oklahoma

• Monitored information systems for breaches, including IDS/IPS, firewall alerts, antivirus alerts, and packet captures• Researched alerts to classify the status as either a false positive or malicious. For malicious activity, researched incident to determine if the attempt was successful, and if so, gathered detailed information and reported the incident appropriately

Oklahoma City, Oklahoma Area

• Investigated, evaluated, negotiated, and settled mechanical repair claims in a detailed and accurate manner while working in a fast-paced customer service-oriented call center environment• Reviewed claims for other possible repair coverage• Provided claim payment authorizations based on verified parts and labor amounts using available data sources• Assigned third-party inspectors to aid in investigating claims.

• Provided oversight of shipments en route to US Military camps in Iraq originating from within the military network as well as internationally• Supervised the loading and unloading of trucks and ensured all necessary safety procedure compliance• Provided various departments with specialized assistance as needed, including researching anomalies of various types to expedite their resolution• Warehoused, issued, and maintained accountability of selected asses• Facilitated the proper disposal of lost or damaged items through the military LDD process

• Assisted the management of a heavy equipment rental company in bringing billing current for a dangerously past-due account• Reconciled amounts paid to amounts billed on re-rented inventory

Mishref, Kuwait

• Managed and provided oversight of an operation to deliver 3,900,000 liters of fuel per day from refineries in Kuwait to various civilian locations in Iraq• Maintained records monitoring and evaluating the performance of transportation subcontractors and Kuwaiti refineries• Managed personnel-related issues, as well as the operation as a whole

Kuwait/Iraq

• Provided planning and oversight of deliveries from various locations in Kuwait to multiple US Military camps in Iraq• Organized border crossing schedules between the US Military, Coalition Forces, various KBR departments, and local subcontractors• Maintained knowledge of visa requirements and constantly changing border crossing procedures issued by Kuwaiti and/or Iraqi officials with little or no notice

Aas, Cyber Security, 3.80

Activities and Societies: • Member of Phi Theta Kappa International Honors Society • Graduated May 2014 with honors • 3.80 GPA, 89 credit.

Accounting, 4.0