ISR Tactical Controller (ITC), ITC/FMV Trainer, Integrations Manager, and Senior Analyst. ITC Deployment Coordinated with collection management to identify intelligence gaps/requirements based on current and future collection capabilities. Collaborated and deconflicted collection requirements, to include airspace and SIGINT concerns, with interagency, theater, and national partners. Developed and employed targeting plans to leverage A-ISR capabilities to fulfill Essential Elements of Information and Requests For Information.  Facilitated multi-intelligence collections operations. Enabled future deployers with training in core ITC competencies, tasks, and responsibilities. Provided reach-back support for currently OCONUS deployed ITCs. Developed and revised training material and SOPs to expedite ITC processes. Assisted Standards & Training Troop by providing innovative TTPs for collections. Created training and reference material to support and enable multiple intelligence tool developers. Collaborated with customer and software developers to enable analysts in meeting mission requirements more efficiently. Co-developed technical manuals and TTPs for upcoming software platform releases. Liaised between OCONUS developer site leads to CONUS field service representatives to provide feedback and enable development of new tools to meet real-time mission requirements. Cooperated with private industries, to include Amazon Web Services and Microsoft, to leverage Artificial Intelligence to enable development and integration of future analytical tools.

GEOINT Operations Team Lead, Tactical Ground Station (TGS) SME, Geospatial Analyst FMV/IMINT Deployment – Operation Spartan Shield / Operation Inherent Resolve, Kuwait Enabled BDE S2 by managing a team of 5x analysts and providing A-ISR and high-altitude reports. Collected sensitive data for multiple intelligence disciplines (IMINT/SIGINT/MASINT/ELINT/MOVINT). Collaborated with HUMINT, SIGINT, and ALL-SOURCE analysts to produce daily reports. Briefed sensitive products and provided consultation for developing plans of action. Managed PED analysts and enabled ISR operations and high-altitude RFIs. Created brigade-wide SOPs and TTP documents, aids, and references. Assembled, maintained, and employed multi-intelligence collection platforms. (NGDS/SCDL/SATCOM/MDAS/OSRVT/GPS/GDT) Functional systems administrator (SYSAD) for BDE S2, often assuming the roles of S6/35T. Administrated sensitive networks. Conducted cross-intelligence collections training, to enable TGS collection capabilities. Collaborated with S6 personnel to reconfigure internal networks and enable brigade-wide dissemination capabilities. Managed TGS and associated collection platforms upgrades, maintenance, and analyst development training schedules. Ensured operational capability and employment readiness of all associated equipment, personnel, and vehicles. Analyzed and exploited national/tactical overhead and aerial imagery. Answered EEIs and RFIs with imagery and geospatial intelligence-based products, to enable the BDE commander and supported forces. Updated and managed digital map databases via ArcGIS. Identified military installations, facilities, weapon systems, orders of battle, and other equipment. Prepared detailed narratives and imagery intelligence products and reports. Exploited remotely sensed data. (MSI, LiDAR, EO, IR, etc.) Fused multi-discipline intelligence sources to provide timely geospatial analysis.

Systems Administrator Responsible for providing localized support for a level one trauma center and School of Health-Related Professions. Leveraged current and developmental technologies to enable reduced costs, improved quality of service, and advanced remote/systems management capabilities. Implemented desktop lockdown processes, policies, and standards. Conducted troubleshooting, support, loading, and maintenance for a wide variety of applications, specialized software packages, and medical equipment.  Researched, identified, and adapted standard operating procedures to prevent critical equipment malfunctions. Provided installation support for various hardware and peripheral components. Managed user account creation, administration, and troubleshooting for administrative, medical, and student personnel with Active Directory. Provided training and quality assurance to ensure wide-ranging end-user capabilities to perform a wide array of professional tasks.

SilverScript, a CVS - Medicare Part D drug prescription insurance account manager.

• Co-Developer Designed and managed user account groups, policies, and permissions. Developed and coordinated testing and simulations. Tested and verified SQL database functions. Audited pre/post-release server functionality. Utilized WinSCP & PuTTY clients for various network file transfers.• Community Manager Created sharable text, image, and video content. Moderated disputes to ensure a positive community atmosphere. Facilitated community engagement via content and event planning. Coordinated project development with community feedback. Responded to user comments, questions, and concerns.