Daniel Jeremiah Augustus Email & Phone Number

Greater Kuala Lumpur

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Provided professional expertise and specialization in scouting for potential employees, and developed hiring strategies- Hired, monitored, counseled, analyzed, and suggested changes in employee applications- Maintained the flow of applicants by ad placements and developing recruiting sources- Supported preparation of proposals as well as appointment letters for new hires- Ensured that the hiring managers provided a relevant and well-crafted job description for roles- Managed Hiring Managers expectation for potential candidates based on role requirements- Tracked hiring metrics and ran regular status reports- Spearheaded the Hiring Data Report (2022) for the team

Malaysia

- Managed inbound and outbound contacts via emails and calls - Independently researched the internal database to resolve issues regarding complicated cases- Negotiated with business partners to provide satisfactory results in customer's favour, such as full refunds- Proposed ideas to higher management regarding methods to improve handling time- Developed a working understanding on systems such as Athena and TOBO/EBE

Malaysia

- Handled inbound and outbound contacts via emails, chats and calls - Provided in depth training for new recruits on the usage of the main platforms used and those from other teams- Supervised the return of cars while ensuring that penalties were communicated to customers and organize dispatches if necessary for high risk customers- Initiated callbacks for customers that were dissatisfied with the service- Engaged with clients to gather feedback on company performance, addressing areas for improvement and soliciting their reconsideration of the company's rating- Developed a working understanding on operating systems such as Freshdesk, Trello and GOS

Malaysia

I was a part of the Learning & Development team where we conducted a Learning Festival, where I was given the chance to emcee and be a mediator for sessions as well as being a part of the planning and organizing of the festival. Moreover, I had the opportunity to experience the company's Annual Dinner as a performer and provided aid to the organisation of the event in regards to communication for the sponsorship. I also assisted with creating content and maintaining the website for learning in Photobook. The main end goals of my internship were to create an internship program, along with an engagement plan for the company, both of which were well received. As I was interested in talent acquisition, they also showed me the ropes to better understand the requirements and the intuition you need to be a recruiter.

Bachelor Of Science - Bs, Psychology

Activities and Societies: Part of the Sunway Student Catholic society as the Treasurer

Bachelor Of Science - Bs, Psychology