Donna Alger Email & Phone Number

Warrenton, Va, Us

Warrenton, Virginia, United States

Warrenton, Va

Ashburn, Va

Led delivery of large-scale, top-priority and complex technology initiatives implementing data capture and extraction software products. Managed budgets of up to $10M and cross-functional teams of up to 25 developers, programmers, analysts and network specialists, US and internationally based. Assumed projects already in motion, having to step in during development, testing or warranty, sometimes when the project was in trouble and/or the client was unhappy. Assisted in securing new business by working with sales or directly with clients.

Assist project managers in completing their tasks. Analyze project data, including schedules, financials, and business cases. Handled the help desk for in-house project management tool.

• Managed large-scale, high profile database design and web service projects to support Navteq Locations™ estimated at over $3 million. These projects are essential to Navteq’s goal to revolutionize the e-mapping industry.• Reported monthly and weekly status through written and verbal communications to management and executive directors.• Mitigated risks and issues by providing technical leads resolutions or guiding team thru resolution processes. Navteq Locations™ presented major resource and budget issues and risks and was driven by an extremely aggressive schedule.• Prepared and delivered monthly briefing presentations to director and vice-president level executives.• Handled all purchasing requisitions for hardware and software as related to project or resource needs.• Scheduled and managed hardware installations and configuration in all environments including development, system and performance test, UAT and production.• Responsible for departmental and project budget tracking and submission on a monthly and year-end basis.• Responsible for resource management, including interviewing, hiring decisions, HR requisition input, budgeting, and allocation.• Mitigated and resolved resource shortage issues, delivery delays, software installations, licensing issues and contractual disagreements.• In addition to Microsoft Office applications, also utilized CA® Clarity, PeopleSoft, JIRA, Issue Tracker, ClearQuest and Stellant MACK document management.

• Supported Broadband Technologies and registration services for software development projects ranging from small enhancements and bug fixes through large-scale inter-organizational development projects.• Delivered a co-branded, customized web-based service used to bind AOL and Verizon DSL customers, on time and within 10% of budget.• Ensured strict adherence to SDLC and agile methods for all projects utilizing use cases to provide a basis for development and testing.• Reported status through written and verbal communications to management and executive directors on a weekly basis.• Managed multiple projects simultaneously consisting of teams of up to 300 people including development, analyst, configuration management, testing/QA, and DB personnel.• Interfaced with all team members giving direction and assessing progress, as well as handling time management for all resources.• Enhanced team atmosphere by encouraging other team members and maintaining a positive attitude.

Contracted to AOL. Please see duties and responsibilities.

• Researched software-related business process issues that resulted in a revenue loss to the company or overcharges to the customer. • Assisted in defining and implementing application and process-based requirements to enhance software capabilities and implement better business procedures to recapture lost revenue and to resolve customer issues.• Monitored and reported on work efforts by software development and maintenance teams.• Assisted in building requirements and assisting in developing a beta product for Networx, a government contract that would supply telecommunications and networking services and technical solutions to all federal agencies.• Extensive use of PVCS Tracker, Remedy, Siebel, Oracle SQL, and custom software products as research tools.

• Contracted to Quality & Standards Branch of the FAA to support management in the development of automated, web-based programs• Led efforts to analyze the Operational Support division of the FAA and recommend steps to centralize corporate services.• Assisted development team with HTML and ASP programming for web-based user interfaces. • Produced data work-flow model diagrams and organizational charts using Visio.• Produced and/or reviewed system documentation, executive briefings and test scripts.• Worked with development to ensure system requirements were identified and met.• Assisted in developing Action Item tracking tool and developed familiarization briefing package for team.• Participated in and supervised testing efforts and ensured proper documentation of testing events.• Extensive use of Sharepoint® for document management, schedule storage, issue tracking, and team document sharing.

• Managed hot fixes, point, integrated and maintenance releases. • Streamlined implementation planning and improved the speed and quality of implementations using Microsoft Project and Excel.• Supervised and directed a team of up to thirty members from all aspects of software development and implementation.• Worked directly with interfacing applications to determine potential impacts to our applications further ensuring a smooth implementation process and application start up.• Assumed role of software development project manager supporting approximately 1,000 Order Entry users.• Managed multiple projects simultaneously.• Interfaced with development team for each application giving direction and assessing progress.• Enhanced team atmosphere by encouraging other team members and maintaining a positive attitude. • Able to grasp telecommunication terms and processes easily and quickly, thereby helping to improve direction and focus of projects.

Master Of Education - Med, Secondary Education

Bs, Computer Information Systems

Magna Cum Laude graduate June 23, 2002 with Bachelor of Science degree in Computer Information Systems. Average GPA of 3.8.