- Oversee project planning, coordination, and scope.- Oversee new customer system implementations, data entry, asset records, and setup of all associated areas.- Coordinates and leads project status calls with customers as well as status reporting on a standard frequency to ensure alignment on customer goals and project scope and schedule compliance.- Communicates with customers, both internal and external, on needs and issues related to CMMS.- Data entry and population of IRIS instances.- Configuration of software application to meet customer objectives.- Develops and implements workflows in IRIS to meet customer objectives.- Configuration and development of customer reports and KPI dashboards.- Works with team on continuous improvement initiatives of the CMMS.- Develops and recommends procedures for best practices with use of CMMS.- Plan, evaluate, and improve the efficiency of business processes and work flows to enhance speed, quality, and efficiency.- Works with team to identify training opportunities along with developing training content and plans for customers both internal and external.- Training with customers specific to best practices and data integrity.

• Administrator to 50+ sites using IRIS• Lead Trainer and Implementation specialist for all new onboarding customers.• Responsible for traveling to sites for implementation alignment meetings and data gathering.• Responsible for creation and importation of database scripts.• Responsible for maintaining Customer Stockrooms, Asset information, PM Schedules, Procedures, etc.• Help Customers create key reports and KPI for better day to day visibility.• IRIS Customer support and troubleshooting.• Responsible for product testing and further development of IRIS Modules for continued customer service excellence.• Basic Understanding of SQL for direct SQL Reporting.• Played a key role in the development of our CMMS solution (IRIS) which won product of the year for Modern Material Product News Magazine.

• Innovating new structural processes and projects to maintain DC systems efficiencies• Keep an up to date inventory of all equipment used in the DC• Coordinate with IT department at corporate headquarters with software, server updates and equipment installs• Perform Exchange Server and email troubleshooting on a daily basis.• Implement, monitor and set up Active Directory - Group Policy • Responsible for Network protocols; TCP/IP, DNS, DHCP and VPN.• Install software and firmware updates on desktops, laptops and printer• Install and configure networking equipment (switches, server blades, Cat6 cabling etc.)• Monitoring of asset tracking using Airwatch, and Asset Works CMMS• Perform preventative maintenance on a variety of electronic equipment • Train management and associates on desktop PCs, printers, RF Units and system software• Produce technical documentation and manuals over system software and DC equipment• Responsible for creating, closing and tasking associates with daily work orders• Travel around the Country to other DC's for systems support• Training of new Systems Coordinators for sister DC's• Troubleshoot and repair network related errors Conveyance Equipment.• Troubleshoot and repair PC's, Printers, RF equipment, and software errors etc.

• Oversaw daily preventative maintenance on a variety of machines and conveyors.• Performed troubleshooting of mechanical and electrical errors• Performed troubleshooting and made repairs for Raymond electric forklift trucks.• Solders circuit boards on touch screen panels and safety devices• Performed daily setup of conveyors and food product lines

• Oversaw the daily preventative maintenance and repair of PLC controlled machines• Performed trouble shooting on mechanical errors and 3 Phase Electrical systems• Maintained the facility layout in Auto-Cad• Designed safety brackets, light curtains and other machine guards• Safety team and special projects leader• Conducted Bi-Weekly meetings over safety hazards and how to improve our safety standard.• Responsible for keeping all M.S.D.S. records up to date and available to each department.