* Oversee a team of 80 engineers including 3 directors* Introduced and oversaw positive growth in analytics programs including DORA, Unit Test Coverage, Feature Flagging, On-time delivery & developer CSAT leading to better visibility into team health & performance* Oversaw development and launch of Rose Rockets TMS Platform Product enabling the company to offer a highly configurable software product across a wide TAM of logistics companies

- Oversaw development of core features including a Gmail/Outlook email integration driving GMV growth & enabling our acquisition funnel to scale ARR- Implemented sprint rituals across the department including the introduction of story pointing, velocity tracking & retros improving overall team cohesion and throughput- Introduced and oversaw our Apprentice Engineering Management program which saw 4 up and coming home grown RR leaders enrolled, saving us the need to hire those roles externally, increasing the capability of our workforce and reducing employee churn- Hired a senior developer and experienced engineering manager for the group to provide senior mentorship, leadership and ability to scale- Implemented DMARC to improve our email deliverability dropping our suppressions to ~1%- Oversaw 20 engineers across 4 teams including staff, senior and engineering manager team members

- Reporting to the CEO and solely responsible for end to end ownership of engineering strategy, budget, hiring & OKR planning- Grew the engineering team from 3 to 10 people within 1 year- Led the evolution of software development methodology at Opencare going from project based due dates to lightweight agile to an embedded squad based approach to adapt to the growing needs of the business- Developed and implemented an IC skills levelling matrix to standardize role expectations and comp at each level- Developed a predictive analytics model using past product performance to predict Opencare revenue with ~95% accuracy

- Designed and implemented a comprehensive matching algorithm to recommend healthcare providers to patients based on over 50 matching criteria- Architected and oversaw implementation of analytics, data warehousing and visualization infrastructure with <10% error on front-end analytic tracking- Conducted a complete audit of Opencare's technical infrastructure and managed implementation of a comprehensive monitoring system and integration testing for all third party services to ensure maximum uptime (~99.99%)- Implemented front-end analytics data bus allowing for sophisticated event tracking and testing across the product and marketing teams

- Analyzed and inventoried highly fragmented production data from a legacy database and developed a de-duplication algorithm to ensure the integrity of the dataset prior to loading it into the new production system- Created a tool that allows developers and admins to easily generate end to end seed data through web interfaces providing a suite to fully test and proof out every step in the interaction flow of a given Application- Developed a Dashboard for a mining relocation web based software package that provides Community Liaison users with a summary of recent meetings and incidents in the community- Designed and Implemented a User Accounts dashboard to track and provide comprehensive customer service to the user base of a produce delivery service

- Gathered business requirements, produced designs and led two scrum teams as Product Owner for a competitive overhaul of List Filtering and a run-time configurable Business Process and Approval engine- Led design and delivery of key client feature requests. This required rapid requirements gathering achieved by working directly with the clients and providing daily updates to senior management and the client project teams- Routinely demoed new functionality to all levels of the company from development to senior executives and client stakeholders

- Consulted on-site for a major American insurance company in NexJ's first ever embedded and client led project team requiring rapid on the job learning and adaptation to scrum methodology - Led the Functional Design initiatives for a 10,000 seat project from requirements gathering to final approval while working with 12 Business Analysts and balancing the desire for product re-use with the client’s unique requirements

- Designed and implemented an address validation feature that queried a Canada Post database to expedite user entry of addresses which is now in production at a major Canadian financial institution - Developed a financial document bundling component for a new account opening business process wizard that allowed users to track changes to financial document packages

- Analyzed weekly performance of over 250,000 customers to identify stability issues and enable the execution of processes to resolve their issues - Managed and improved Bell’s Consumer Internet Product by driving execution of new initiatives often spanning multiple teams and business units resulting in improved cross department cooperation - Enabled Bell to make 'faster than the competition' advertising claims against competitors by analyzing third party benchmarking data

- Developed and primed the integration of new technologies into Bell’s productionenvironment- Coordinated implementation of a data visualization dashboard pilot through development, testing, and integration to provide a view of Bell Canada’s end to end services quality