Daniel Cooper Email & Phone Number

New Zealand

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Freelance graphic design for SME business marketing collateral. Specialising in Print & Digital formats.

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

Leading and developing a team to help implement growth strategies with existing and new customers, partnering with businesses across a wide range of sectors to help optimise their operations and experience through, out of the box thinking, for distribution and logistics.

Christchurch, Canterbury, New Zealand

After the successful acquisition of Wattyl Paint Australia & New Zealand by Hempel, we are looking forward to a new exciting season for Wattyl. Still responsible for our Trade Business in Southern NZ, from Wellington to Invercargill. With Company Owned Stores & Independent Trade Centre's helping my amazing team through providing exceptional customer experience and service with fantastic products.

Christchurch

Under Sherwin Williams ownership, I was Responsible for Trade Business in Southern Region of New Zealand from Wellington to Invercargill, through a network of Trade Centres, Territory Managers and Region Account Executive.

Canterbury & West Coast, New Zealand

Under the ownerships of Sherwin Williams, I was responsible for managing the Trade sales throughout southern half of New Zealand. Responsible for 9 Territory Managers based in Palmerston North, Wellington, Christchurch, Timaru, Dunedin & Invercargill.

Christchurch

Responsibilities:- Website relaunch, content and digital strategy overhaul, including social media.- Communications Strategy to increase engagement across all platforms, Digital, Print & Events- Establish a new youth programme, including succession planning.- Responsible for kids programmes, staffing a willing and engaged team of volunteers each week.- Support Care for families and young people, including teaching and engaging key support base of parents and grandparents.Key Achievements:-Successfully pioneered an intermediate aged youth programme, with mentoring of a Youth Leadership team to lead aspects of the programme. This required effective communication, stakeholder management, successfully leading and negotiating challenging situations.-Took ownership of a stalled website project, taking action preparing content and launching a new website.-Dramatically revamped the digital strategy for communicating events. This included strategically planning the communications and scheduling for all events to be communicated via social media, website, newsletters, bulletins and live announcements.-Frequently presented to, and spoke in front of large groups, including keynote speaking, facilitating meetings and acting as an MC.-Successfully built up a team to engage and teach kids from 0-13 years. This required recruiting a brand new team of volunteers and mentoring them to achieve engaging lessons and parental engagement with our objectives each month.

Christchurch, New Zealand

Responsibilities:-Leadership and management of the frontline sales team on a daily basis providing support, direction, clarification and implementation of the sales objectives. Establishing, setting and reviewing sales targets for the company and the sales team. Provide ongoing mentoring of the team to ensure effective and efficient sales for the company-Improve and maintain company culture, within the sales team-Setup & recruited for South Team, onboarding and training new consultants.-Managed consultants remotely from the Christchurch sales office-Observed and coached consultants towards improving areas of their sales process and business meetings-Performance management of low performing consultants-Reporting to the Sales & Marketing Director each week on the progress of achieving the revenue targets set. Key Achievements:-Promoted to manage the national network of consultants. This required commuting to Auckland every fortnight, whilst continuing to manage the team remotely from Christchurch-Successfully worked to establish a healthier relationship between Operations & Sales Teams. Developed a collaborative approach from both teams, who worked together in the scoping and planning of sales. This resulted in a much better experience for onboarding clients and reduced churn-Required at times to have challenging conversations with more experienced consultants, in order to manage performance, attitude, motivation, whilst ensuring that the team culture was guarded and protected to ensure performance was maintained-Regularly engaged business clients in a robust discovery process that allowed me to identify their needs, and demonstrate how my solution could bridge identified gaps. The outcome for clients was the opportunity to increase revenue, productivity and peace of mind, knowing they were making a good business decision

Sydney, Australia

Responsibilities:- Meeting and exceeding set KPI’s and targets- Coaching and Mentoring- Performance Management- Rostering- Visual Merchandising- First class customer service at all times- Problem solving and complaint handling- Stock take/control and cash handling, banking- Open/close the storeAchievements:- Improved Contract Sales from 80% in 2011 to 96% in 2011- Increased the store Customer Experience Net Promoter Score from -40 in December 2011 to +70 in January 2013- Converted 12.5% of December foot traffic in store to contract sales, 220% to target- Regularly in top five stores for Contracts within region throughout 2012- Developed team building strategy that turned a fractured and disjointed team into a high performing team that delivered exceptional results. - Developed and trained staff to improve the customer experience in store and increase sales.- Promoted into a Retail Centre Manager role, based on strong leadership and sales performance

Christchurch, New Zealand

Key Duties and Responsibilities:- Meeting sales KPI's and targets- Presentations - Sales Administration- Customer Service- Cold Calling across New Zealand - Quoting Achievements:- Successfully established the role of Sales Representative for the company - Established an end to end Sales process for SurfSpot, to ensure a great customer experience.- Assisted in the expansion of the customer base from 40 to over 150 different sites, with a wide range in sizes throughout New Zealand.- Sold the wireless internet solution to Clearwater Resort, Christchurch, that required covering of most of the golf course, whilst keeping strong coverage for guests in their rooms. Dealt with the General Manager and successfully negotiated a revenue sharing agreement regarding guests internet access.

Christchurch, New Zealand

- Successfully established the role of Sales Representative for the company- Worked on and developed systems and processes in handing jobs to the foreman- Liaised with customers and helped to make their dream backyard become a reality, whilst ensuring a great experience in dealing with the company.- A contagious work ethic that encouraged other colleagues to represent the company well- Always interacted with clients professionally, ensuring they were constantly kept well informed throughout the process- Undertook various training courses and independent research to develop refined skills and knowledge of the industry to maximise my performance.

Christchurch, New Zealand

Consistent in meeting KPI's each month.Built rapport quickly and easily with customers.A work ethic that influenced team members to excel. Earned and held the respect of the entire Business Call Centre staff, through being honest and hard working.Ability to communicate complex solutions clearly, to customers.

Advanced Diploma

Activities and Societies: Internship at C3 College as Night School Overseer - Implemented and managed C3 College's Night School.

Education record