Dj Freeman Email & Phone Number

Thomasville, North Carolina, United States

Receive, organize, and ship products accurately and efficientlyPerform all tasks with proper attention to safety procedures and conventions (e.g. use proper lifting techniques, warn other associates when moving into high traffic path, maintain a safety zone around equipment, etc.)Perform tasks in other areas as assigned by the Operations SupervisorPerform safety inspections of equipment prior to use; adhere to safety regulations whenever handling equipment and tools

Winston-Salem, North Carolina, United States

Wholesale Identity and Access Management (WIAM) - ABAC; Identity and Access Management (IAM) –iDaaSI process requests to add/edit information to the applications database. Each request requires researching various reports and systems to validate the necessary information before making system changes.

United States

Greensboro, North Carolina

Single point-of-contact for Strategic Customers regarding product quality issues, service needs, or improvement opportunities (training, warranty, etc.) I initiated the investigation of the customer's need, and took personal ownership to drive issues to a timely closure to ensure customer satisfaction. I performed analysis of specified Weekly/Monthly reports to identify actions required to correct exceptions, unfavorable performance, or cost trends, and to provide reports to customers. Regular SQL queries were used to validate that Gilbarco data stayed up-to-date with customer changes, such as open/closed sites, addresses, contact numbers. Data mining often performed upon request to determine equipment inventories, service contracts, and other such requested information.This position required a combination of strong technical skills and the ability to manage and drive issues to closure through the organization, while building an ongoing relationship with the more “particular” customer. I collaborated with various levels and various departments to improve the Customer Experience.Gilbarco Certifications: Data Protection and Privacy Data Protection Essentials Fraud and Business Integrity Getting Things Done Crucial Conversations Microsoft Flow: Introduction to automated workflows

Greensboro/Winston-Salem, North Carolina Area

Software Tester/troubleshooter for POS (Point of Sale) software and hardware interoperability for supported platform, update/clean-install and configure in test environment prior to production release. Write and execute test plans, designs, analysis. Identify and track abnormal software/system behaviors. Review logs and validate fixes. Gilbarco teams utilize Agile Development, and ClearQuest software, to plan and track our progress.This was a contracted position, via TEKsystems staffing.

Lansing, Mi

Software Tester and System Administrator for BMC Remedy (help desk software), testing the user interface. Wrote and executed test plans, designs, analysis. Identified and tracked abnormal software/system behaviors. Reviewed logs and validated fixes. Also tested programs that ensured security, such as password formatting and prevention of PII on forms. Held Department of Defense security clearance. Received DOD training and exercised IT security practices. After 6 months, position expanded to include System Administrator for the Department of Defense/Defense Logistics Agency contract. Provided support to Tier 1 and Tier 2 users. Maintained User database and set up new user profiles in BMC Remedy and Active Directory. Used SQL to execute queries and create XML files for importing/exporting user information.Certifications for the Department of Defense, Defense Logistics Agency: Certificate of Completion for Personally Identifiable Information (version1) Certificate of Completion for Cyber Awareness Training Annual Classified Security Awareness Briefing

Lyons, Mi

Animal care and facility maintenance. Daily interaction with both paying boarders and rescue volunteers. Responsible for all marketing materials, business promotion, website design and maintenance, and general business operations.Also Director of Grand River Rover Rescue, a 501c3 dog rescue based out of the kennels.

Responsible for overseeing daily operations, task assignment, supervising hourly employees, scheduling, sales/budget goal management, management of materials receipts, data entry of inventories received, tracking of shipment information. Previous positions: fork truck driver/material handler, Shipping/Receiving Coordinator.

Responsible for overseeing daily operations, customer service, merchandising product, task assignment, supervised hourly employees, scheduling, sales/budget goal management

Kokomo, Indiana Area

Responsible for overseeing daily operations, customer service, merchandising product, task assignment, opening/closing store, loss prevention, supervising up to 15 hourly employees, scheduling, sales/budget goal management.

Kokomo, Indiana Area

Graduated from 3-day management training program with highest score ever in the class. Responsible for overseeing daily operations, merchandising product, inventory management, supervising up to 21 hourly employees, sales/budget goal management.

Kokomo, Indiana Area

Started business from the ground up and built customer base to over 30 businesses. Recruited, hired, trained, and supervised all laborers. Provided high quality customer service for both lawn care and janitorial customers. Seasonal grounds crew consisted of up to 22 laborers. Services included various aspects of facilities maintenance.

Bachelor Of Arts (Ba), Business Management: Production/Operations Management

Associate'S Degree, Computer Programmer/ Analyst, 3.82

Activities and Societies: Phi Theta Kappa Honor Society, ePathways Program participant/ Kickoff Meeting Speaker Curriculum (4.0 in all.