David Jose Garcia Fernandez

David Jose Garcia Fernandez Email and Phone Number

Global Aftersales IAM Manager @ HORSE
Madrid, ES
David Jose Garcia Fernandez's Location
Madrid, Community of Madrid, Spain, Spain
About David Jose Garcia Fernandez

I define myself as a versatile person, with an analytical mindset and great problem-solving capacity. I have been leading teams and projects for more than 20 years, always oriented towards the overall improvement of the company and the achievement of results.Passionate about digital transformation as a new revolution that draws a new way of doing business and relating to our customers. I believe that this transformation begins with the customer experience, the participation of our teams, the change in the company's culture, the digitization of its processes and even the change in the business model.My great involvement of commitment, initiative, resilience and my leadership skills have allowed me to lead strategic projects of great value (Customer Orientation (CX), digital transformation, innovation...). I like challenges, teamwork, multicultural environments and giving the best solutions for each problem.

David Jose Garcia Fernandez's Current Company Details
HORSE

Horse

View
Global Aftersales IAM Manager
Madrid, ES
Website:
horse.cars
Employees:
2446
David Jose Garcia Fernandez Work Experience Details
  • Horse
    Global Aftersales Iam Manager
    Horse
    Madrid, Es
  • One Motors Group
    Directo De Negocio De Posventa
    One Motors Group Jan 2024 - Present
    Eivissa/Ibiza, Islas Baleares, España
    Búsqueda y diseño de estrategias enfocadas a la consecución de objetivos, planificación y organización del trabajo, mejora de los índices de satisfacción de cliente, control de stocks, búsqueda y recuperación de clientes, control de facturación, residuos, prevención de riesgos laborales, mantenimiento de base de datos de clientes y gestión y coordinación del equipo de posventa. Talleres de mecánica, chapa y pintura. Marcas representadas: Volkswagen, Audi, Seat y CupraSearch and design of strategies focused on the achievement of objectives, planning and organization of work, improvement of quality and customer satisfaction rates, parts stock control, search and recovery of customers, billing control, waste management, occupational risk prevention, maintenance of customer database and management and coordination of the after-sales team. Mechanics, sheet metal and painting workshops. Brands represented: Volkswagen, Audi, Seat and Cupra
  • Icamotor Venta De Automoviles
    Aftersales Manager
    Icamotor Venta De Automoviles Jul 2019 - Jan 2024
    Search and design of strategies focused on the achievement of objectives, planning and organization of work, improvement of quality and customer satisfaction rates, parts stock control, search and recovery of customers, billing control, waste management, occupational risk prevention, maintenance of customer database and management and coordination of the after-sales team. Mechanics, sheet metal and painting workshops. Brands represented: Stellantis, Mitsubishi, Maxus, Subaru, Ssangyong and BYD.
  • Infiber Motors
    Aftersales Manager
    Infiber Motors Jun 2009 - Jul 2019
    Madrid
    Official importer of the Infiniti brand in Spain. Responsible for the implementation and growth of the network official after-sales services. Coordination of strategies with the brand, technical assistance, training management, stock management and distribution of spare parts, guarantee system and customer service.
  • Royal Crown Motors
    Workshop Manager
    Royal Crown Motors Apr 2006 - Jun 2009
    Madrid
    Official Rolls Royce and Bentley Dealer. Responsible for the operation of the workshop, customer service and assistance to technical courses and after-sales meetings with the brands at their headquarters.
  • Recambia Servicios Logisticos
    Training Manager
    Recambia Servicios Logisticos Mar 2004 - Mar 2006
    Madrid
    Create and implementation and development of the training department. Teaching technical and product trainings and meetings for Lexus brands. Cadillac, Corvette, Isuzu and Hummer.
  • Kyocera
    Software Engineer
    Kyocera Nov 1998 - Mar 2004
    Madrid
    Development and implementation of IT solutions for customer documentation and printing.

David Jose Garcia Fernandez Education Details

Frequently Asked Questions about David Jose Garcia Fernandez

What company does David Jose Garcia Fernandez work for?

David Jose Garcia Fernandez works for Horse

What is David Jose Garcia Fernandez's role at the current company?

David Jose Garcia Fernandez's current role is Global Aftersales IAM Manager.

What schools did David Jose Garcia Fernandez attend?

David Jose Garcia Fernandez attended Universidad Politécnica De Madrid, Universidad Pontificia Comillas Icai-Icade.

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