Center Of Excellence Manager
Established and managed team of 7 to leverage benefits of new ERP system after go-live. Provided support, instituted governance controls, and drove continued improvement for newly launched system.- Directed team in monitoring 183 interfaces between legacy systems & SAP and resolving errors.- Owned and managed CoE SharePoint site for more effective communication to system users.- Delivered system performance dashboard for monthly Accounting & Finance Deck Meeting.- Launched and coordinated enhancement process to continuously identify ERP system pain points, govern approval, establish prioritization, and implement improvements.- Planned, supported, and tested SAP S4 HANA/Ariba/GRC/BPC system upgrades.- SOX control owner for 38 ERP system related controls.