FIS is a Fortune 500 company and member of the S&P 500 headquartered in Jacksonville, Florida. As one of the leading innovators in the FinTech space, FIS offers a wide range of financial products and services in two primary segments: Banking Solutions & Capital Market Solutions.- Evaluate complex customer tickets to identify & resolve the source of the problem with expediency.- Focusing on the relationship with external clients which include JP Morgan, Europe Investment Bank, Rakuten, Goldman Sachs, and State Street.- Prioritizing feature requests, bug reproduction, and final QA testing. - Owning customer success by mediating requirements between customer and product team.

Furtherance agency helps early-stage and seed-stage founders in Europe, on sales and fundraising activities. It also connects startups with it's verified and private network of outsourcing agencies and experts in the fields of Software Development, Sales&BD, HR, Employer Branding, and Fundraising.- Performing pre-sales process focusing on lead generation and gathering client information.- Generating leads through e-mail, social media, and cold calling resulting in 30% MRR increase.- Conducted over 50 discovery meetings in the first 6 months, closing 4 clients and 4 partners.