Dj Karner Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Deerfield, Illinois, United States

-Use professional expertise to recommend teaching and learning content, and create custom lesson plans for students of varying skill levels-Coach students of varying skill levels on the proper fundamentals-Document each lesson given and publish recaps to the student's online portal-Respond to customer inquiries over the phone, in person, and through email correspondence-Accurate order entry for custom golf club purchases-Maintain the GOLFTEC Training Center environment, equipment, and technology

Elmhurst, Illinois

-Trained new employees on processes and techniques while following company guidelines-Trained existing employees struggling to maintain quality work standards on techniques to improve-Manually located, filled, and presented customer orders while exceeding high company accuracy standards (less than one error made per 10,000 lines filled)-Maintained accurate and quality work in a high-pace environment, working in multiple warehouse departments (receiving, order fulfillment, packing, shipping, and training)

Austin, Texas Area

- Built business through face-to-face marketing techniques with potential new customers - Ensured all new employees were trained properly with the knowledge needed to keep the business running smoothly - Maintained positive relationships with recurring customers through exceptional customer service

Austin, Texas Area

- Created and edited product documentation- Sent documentation through review and implemented feedback- Collaborated with content experts to learn about products- Worked with project managers to improve documentation usability- Troubleshot help systems integrated into products

Texas State University, San Marcos, Texas

- Drafted and edited “How-to” articles and other technical documents- Reviewed and revised webpages using a content management system- Provided over-the-phone technical support- Troubleshot and diagnosed software and webpage login issues- Logged detailed descriptions of customer contact into ticketing database- Utilized Adobe Creative Suite (Photoshop, Premiere Pro, InDesign, Captivate, Audition) to create and manage training and marketing materials

Austin, Texas Area

- Worked within the LabView software technical writing team- Wrote and edited product documentation- Created product documentation in print and electronic format- Tested NI documentation within the software

Austin, Texas Area

- Entered document data from source into computer database- Verified entries for accuracy and completeness- Performed audits of own work and others