I run people operations for a triple threat start-up tech company innovating in the transportation space. We’ve grown the org to 3500 employees nationally with no end in sight. Before Zum, I ran a talent strategy consulting practice that addressed start-ups biggest challenges:1. Increasing a company's ability to turn more offers into "yes", which increases quality over time.2. Increasing the velocity of new hire productivity (onboarding playbook)3. Retaining top performers longer (programming and measuring engagement)The top success are these foundational elements: 1. Nailing the hiring narrative (vision, mission, values)2. Structure & process (org design and efficient repeatable core processes)3. Early talent strategies (ideal hire profiles, interviewing, quantitative behavioral selection)An integrated approach to Talent is the only viable approach for today’s start-ups; a custom end-to-end talent solution from pre-hire through the employee life-cycle.--------------------------------------------------------------------------------------------------------Select career highlights include:- Scaling culture and operations from pre-series A through $1.5B IPO. - Multiple company acquisitions, including leading organizational change management.- Hired 5,000+ employees, across all functions and levels. - Designed total rewards strategies(compensation, benefits, equity) accounting for over 60% of P&L.- Implemented fully automated HR tech solutions from the ground up, including passive candidate sourcing, applicant tracking, payroll, benefits, performance, and engagement).- Maintained industry-leading KPIs including 95% offer acceptance rate, <8% regrettable attrition rates 75+ eNPS.- Earned several Best Places to Work distinctions. - Helped generate $4B+ in aggregate company value.listener, cultivator, activator, transformer, intuitive, and programmed towards value creation. ENFJ; Counselor (high I).Skills applied to each role: Talent Acquisition. Talent Management. Total Rewards. Compensation · People Management · Employee Engagement · Employee Relations · Management Development · Organizational Development · Performance Management · Team Leadership · Leadership Development · Succession Planning · Talent Management · Operations Management · Executive Search · Strategic Human Resource Planning · Human Resources (HR) · Management
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Head Of People OperationsZūm Jun 2024 - PresentRedwood City, California, UsTransforming the future of student transportation. With a valuation of $1.3 billion and a team of 2,500, we’re scaling rapidly. -
Strategic AdvisorOji Life Lab Nov 2018 - PresentSan Francisco, Ca, UsHelping people gain essential skills for business and life. In partnership with the Yale Center for Emotional Intelligence, the product includes mobile-first skills training and tools to increase Emotional Intelligence.I'm an advisor to the founder/CEO. -
Strategic AdvisorLiberation Nails, Inc. Jan 2022 - PresentLarkspur, California, UsNew formula, non-toxic brand is vegan, leaping bunny certified & 21-free of toxic ingredients. Made in USA, formulated with natural oils. The future of mood colors for allN -
Guild MemberPlatform Venture Studio Feb 2022 - PresentSan Francisco, Ca, Us -
AdvisorBennie Apr 2022 - PresentNew York, Ny, Us -
Co-Founder, Chief ConnectorNext Play Apr 2024 - Jun 2024connecting talent with teams -
FounderMadrone Consulting Group Jul 2023 - Jun 2024San Francisco Bay Area, Ca, UsMadrone provides talent solutions for start-ups determined to increase hiring quality and employee productivity. We relieve short-term pain and implement long-term solutions by: 1. Helping companies turn more offers into "yes", which increases hiring quality over time. 2. Increasing the speed of new hire productivity (new hire orientation playbook)3. Retaining your top performers longer (designing and measuring engagement programming) If you're a founder or executive that has yet to find talent solutions that work, let's talk -
Vp People & Platform (“Talent Partner”)Nfx Feb 2019 - May 2023San Francisco, California, UsNFX was the fastest-growing pre-seed and seed venture firm. 5 years | $1.3B+ | 600+ MembersI built internal HR & Talent systems and Founder support from the ground up as the firm scaled to 85+ employees globally and a 600+ member portfolio. -
AdvisorPeopletech Partners Feb 2020 - 2023San Francisco, California, UsPeopleTech Partners is an advisory group that leverages insights of People Operations leaders operating in high-growth companies. -
Vp, PeopleCarezone.Com Sep 2016 - Jan 2019San Francisco, Ca, Us[Acquired by Walmart, Inc.] CareZone helps millions of people manage health, medications, and care via patented technologies, managing healthcare & medication prescriptions data. Our solution integrates nationwide pharmacy home delivery services, Medicare insurance, and financial services for health expenses. The CareZone app is now the Walmart Wellness app, driving Walmart's Health & Wellness business.CareZone was financed by venture and private investors, including: NEA, McKesson Ventures, Tao Capital, Obvious Ventures, and Marc Benioff. -
Svp, Talent & DevelopmentSindeo Mar 2015 - Sep 2016San Francisco, Ca, Us[Acquired by RenRen)Sindeo's mission -- to transform the mortgage experience, from the inside and out. Getting a mortgage is infamously complex and frustrating. Financing your home shouldn't be difficult and technology enables better and more efficient customer experiences. -
Senior Talent ConsultantLithium Technologies 2014 - 2015Austin, Texas, UsStrategic Advisor role, supporting SVP HR tasked with solving organizational inefficiencies in G&A, HR, Professional services & global sales. Up-leveled hiring processes, metrics data, manager & candidate relations. Partnered with executive leadership to address talent gaps across global offices (EMEA + North America) -
Head Of People & TalentUber 2013 - 2014San Francisco, California, UsI was Uber's first Head of People Hired by Uber's first CEO to implement HR infrastructure and programs.• Led major systems and vendor selection processes to globalize HR functions across 30 countries. (Workday)• Managed a 12-person amazing recruiting team hiring 40+ employees per month across US and EMEA. • Worked cross-functionally to scale payroll, talent acquisition, benefits design, & performance management.• Led complex employee relations initiatives, complaint escalation investigations, and reporting. -
Head Of People (Talent, Culture, Hr, Ops)Trulia 2007 - 2013San Francisco, Ca, Us[IPO, Acquired by Zillow - $3.5B)17th employee. 1st People leader. Executive leadership as the company scaled to over 750 employees and an IPO. Developed and championed a values driven high performance company culture. Implemented all systems, policies, programs from the ground up. Built the HR, recruiting, and ops organization to 26 people. Implemented process to quantify and track employee engagement, implementing insight driven strategies that enhanced inclusivity, connectivity, and performance across the org. Voted Best Place to Work - 2010, 2011, 2012 -
Senior Technical Recruiting ManagerWalmart.Com 2006 - 2007Bentonville, Arkansas, Us -
Senior Technical Recruiting ManagerEbay Inc 2005 - 2006San Jose, Ca, Us -
FounderRecruitermd 2002 - 2005Executive search, Recruiting, Talent sourcing
Daniel M. Education Details
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Cornell UniversityStrategic Human Resources Leadership -
University Of San DiegoMedia Communication / International & Global Economics -
Scotch College AdelaideAustralia -
The Bishop'S School
Frequently Asked Questions about Daniel M.
What company does Daniel M. work for?
Daniel M. works for Zūm
What is Daniel M.'s role at the current company?
Daniel M.'s current role is People Ops Leader | Advisor | Connector | Founder.
What schools did Daniel M. attend?
Daniel M. attended Cornell University, University Of San Diego, Scotch College Adelaide, The Bishop's School.
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