Michael Van Kleeck Email & Phone Number

Portland, Or, Us

Portland, Oregon, Us

San Jose, Ca, Us

Managed feature acceleration and performance improvements in Adobe Marketo for Google, ServiceNow, Cisco, and other hyper-scale companies needing focused product work.Implemented structures and processes to empower the engineering team to do impactful work across a number of simultaneous initiatives. Achieved a delicate balance of career growth and customer delivery for these heavily leveraged engineers.Drove the engineering work for a pilot GenAI tool used to enhance customer/support interactions.Collaborated with large customers on design and implementation of high-throughput data systems for generating B2B buying groups, delivering hyper-scale and high performant personalization, and feeding customer-safe AI models to serve as the basis for new modes of personalization and interaction.Delivered new features in the Marketo Dynamic Chat product, on an aggressive customer-driven timeline, to incorporate new sources of data and to facilitate a large-scale deal with the customer.

Currently- Live-streaming all vinyl DJ sets on Twitch and at djmvk.com! Available for parties, weddings, and ongoing gigs. I make people dance!Previously- Offering technical consulting, engineering performance improvement, and strategic/architectural services to global enterprises. Clients include Intel, City of Portland, Summit Financial, DealerTrack, etc...) Enabling Agility with Enterprise Architecture! Identity and Access Management, Observability implementation, AWS and Google Cloud architecture/ delivery, Data streaming applications based on Kafka, Python engineering for machine learning, custom Java-based applications, JavaScript of all flavors,API design/development/maintenance, and social business services. Also- available to DJ your event!I put quality first in all efforts and will not release sub-standard software to users. Maintainability is crucial. If you build a useful, valuable system, it will live on for many, many, many years.

San Francisco, Ca, Us

Led a focused reliability effort that resulted in team delivering 99.995% uptime for our most critical user flows.Improved team delivery rate by 100% in 4 months, by adhering to a Scrum-based process and organizing team into 2 squads focused on specific initiatives.Maintained a 91% Employee Engagement rate, and retained 100% of enigineers.Led efforts to implement a new Social Signup and Signon feature designed to reduce friction of user acquisition by providing an easy path to signup. Implementation required rework of existing Ruby services and re-architecture and implementation of core authentication services across the entire platform.

San Francisco, Ca, Us

Led efforts to create a market-defining In-Product Support offering. Led a diverse team of mostly early-career engineers to develop production services and interfaces using React/ GraphQL/ Node.js. Kept team motivated and engaged in this development through a rapidly changing corporate landscape. Managed tool development, empowering New Relic's support teams to deliver customer-centric experiences that measurably grow our customer's love of New Relic. Focused on monitoring and obserrability, using New Relic to develop tools for New Relic. Tools and platforms include Go applications, Python and Ruby services hosted in AWS; Airflow; Discourse; Zendesk; and Salesforce.Worked with product and business teams to architect and deliver customer-facing solutions built on Salesforce and Zendesk platforms.Became a champion for New Relic's "Connected" value. Helped a number of New Relic teams develop and sustain new connections in the fully virtual COVID-shaped environment. Retained and promoted engineers through this difficult period.

Portland, Or, Us

• Hired and developed an inclusive, collaborative engineering team to scale Lumen’s platform for rapid, investment-driven growth. Team responsibilities included Ruby and PHP applications, AWS infrastructure, and user experience development in close collaboration with Lumen’s product teams.• Led Lumen’s executive team in implementing an iterative, OKR-driven planning and tracking process. • Enabled Lumen’s adoption team to work with large institutional customers, through security and technical advancement, to both grow the business and increase the reach of Lumen’s student-focused mission.• Architected continuous integration and delivery pipelines that enable Lumen’s engineering team to rapidly respond to feature requests and market demands.• Automated Lumen’s customer support capability to improve trackability, response times, and engineering team satisfaction with the process.• Engaged with the IMS industry association to position Lumen as a leader in implementing LTI interoperability standards and in developing standards around adaptive learning tools.

San Francisco, Ca, Us

Leader and mentor who believes people and culture are what make Mozilla stand out, and why we can do things companies 10x our size cannot. Educator, cheerleader, technologist, and advocate for our people and our mission to preserve the web. Working on a variety of solutions to improve Mozilla's ability to deliver on our mission to protect the Internet as a global resource, open and accessible to all. I lead and work on projects at all levels of our tech stack and with all the teams in Mozilla's Operations organization. I bring an international approach, a focus on people with all their diverse gifts, and an innovation mindset to everything I work on.Specific projects I've worked on include: Machine learning using Python (SciKit, NLTK); Slack application dev in Python and Javascript; Serverless functions in AWS Lambda; AWS and other cloud architecture and migration; SaaS adoption and implementation leadership; Mozilla Identity and Access Management (IAM); Mozilla Culture of Experimentation; Mozilla's data center migration; creating an operations software organization; Mozilla's contract database and CASA business process engine; Technology solutions for legal, HR, emerging technology, and marketing teams; Enterprise Application Integration; Mozilla's Weekly MinIT; Enterprise City Map; Innovate Like A DJ!; SuMO.

Irving, Texas, Us

Specializing in Adobe Experience Manager, Jive, and custom SaaS architecture and systems development. Architected and led development of Adobe Experience Manager implementations. Developed and delivered high-traffic SaaS applications on AWS and Google App Engine. Provided high-leverage architectural consulting for clients including Hitachi Data Systems, Genentech, ServiceNow, Elemental (Amazon), and epsilon.com. Delivered solutions built on Jive, AEM, Salesforce, and custom REST API's. Mentored a team of architects and developed reusable processes for software and infrastructure that have been deployed to multiple clients.

Portland, Oregon, Us

Led the development and maintenance of all ProSchools systems, including an industry-leading LMS that supported over 100k educational users and over one million REST-based learning interactions per day. Hired and managed a team including developers, admins, and business analysts to keep the ProSchools LMS at the forefront of the market, incorporating both consumer-demanded and regulatory-mandated features. Application was largely custom Java, JavaScript, and Python code, delivered both in the data center and in a cloud architecture.

Salem, Or, Us

Collaborated with a task force of the Oregon Quality Education Commission to discover best practices in mathematics education in high schools throughout the state.Participated in legislative and leadership work with Stand For Children and the Oregon Quality Education Commission. Advocated for adoption of proficiency-based instruction and authentic assessments at all levels.

Chicago, Il, Us

Developed social workflows for a legacy email marketing application. Leveraged OAuth 2.0 for integrating with social platforms. Incorporated Facebook Graph API's to add social experiences to the Yesmail platform. Implemented a secure password encryption scheme to improve Yesmail platform security. Resolved several long-standing bugs in all tiers of the platform.

Austin, Texas, Us

Instructed large enterprise clients to leverage the Jive 5 platform for social business, and to master “working out loud” using Jive. Worked with Jive’s Strategic Consultants to develop use case-specific training for customersTaught Jive customers and partners how to develop Java-based extensions for the Jive platform, using Spring and Struts frameworks and Apache CXF web services. Designed custom curriculum to help Jive clients integrate social technologies with existing enterprise and social media applications, both on-premises and in the cloud.Collaborated with Jive’s Strategic Consulting and Professional Services teams to develop customer success plans, focused on measuring and improving Jive adoption, workplace collaboration, and social media usage.Partnered with Jive’s Product and Engineering teams to develop a shared model of Jive 5’s cloud-based software architecture, covering integration points with enterprise applications and external cloud applications.

Greenwich, Ct, Us

Mentored developers, designed software infrastructure, and led adoption of Agile development methodologies.Applied the TOGAF Enterprise Architecture framework to synchronize business processes with technology assets.Coordinated adoption, education, and implementation planning for an enterprise Learning Management System.

Hillsboro, Or, Us

United political leaders, private organizations, and government agencies to develop strategies for improving education, health care, safety, and overall well-being of children and families in Washington County.Led the planning and implementation efforts to open the Washington County volunteer center.Served as the vice-chair for the Oregon State Coalition of Commissions on Children and Families.Lobbied state legislative representatives to increase awareness and gain support for child and family issues

Portland, Oregon, Us

Collaborated with business and sales leadership to craft educational software solutions for schools across the United States and China. Integrated content delivery with student assessment and performance analysis tools.Designed, developed, and deployed web-based multimedia product delivery and student tracking system, built using Apple WebObjects server, backed by an Oracle 8i database server. Stabilized and enhanced pre-existing product delivery system using the Vignette StoryServer platform.

Mcminnville, Or, Us

Provided instruction in Java technologies to Information Systems majors in a classroom environment. Delivery included one-on-one tutoring, classroom discussion/ lecture, and team-based development.Served as assistant editor for textbook- "Java, How To Program" 4th edition, published by Prentice-

Headed development efforts for several enterprise e-commerce systems based on Java 2 Enterprise Edition architectures, utilizing WebSphere, WebMethods, ATG Dynamo, and other products.Mentored all Java developers on object-oriented design and development, rapid application development strategies, and utilizing collaborative software development processes to improve client satisfaction with delivered software.Crafted enterprise application integration systems and implementation strategies based on WebMethods for multiple clients. Developed a suite of customized services for Java/ J2EE-based Enterprise Application Integration.

Kenosha, Wisconsin, Us

Invented and managed development of in-vehicle diagnostics application, utilizing a vehicle-based Java application server and a variety of Windows, Java, and HTML clients. Worked with CEO and Board of Directors to develop market strategy and research plan for industry-leading technology.Coordinated Internet application development efforts and defined standards and architecture for web-based business among multiple internal groups and over 20 subsidiaries in the United States and Europe.

Us

Managed all aspects of company's Internet/Intranet strategy, including technology, budget, planning, and hiring.

Taught high school language arts to all students in grades 9 through 12, with emphasis on preparing students to create a portfolio of work for reflection, personal growth, and college and career preparation. Developed authentic assessments that incorporated evaluation and self-reflection into all aspects of curriculum.

Part of a 5-person team that led efforts to bring counseling services to the entire Stanford community. Developed curriculum and provided training to prospective counselors. Served as a 24-hour on-call counselor utilizing a Rogerian approach to help people in a one-time visit setting. Provided information and referrals to the community.

Ba, English

Master Of Arts, Teaching