Jose Vera Email & Phone Number

Los Angeles, Ca, Us

Carson, California, United States

• Develop and oversee the social media calendar and its content execution across multiple content platforms.• Collaborate with research, communications, admissions, and other internal departments to execute content programs and build social influencer campaigns. • Lead creative ideas and brainstorming sessions relative to social media strategies and content executions, while maintaining the program as a leader in the innovative social media space.• Coordinate and develop a team of 3 social media interns dedicated to social media strategy execution, including providing day-to-day leadership and best practices for overall professional and platform growth.• Lead department evolution in keeping with industry trends and emerging technologies while maintaining brand integrity and constant presence. • Utilize native social analytics such as creator studio and third-party toolsets to educate organization initiatives and advise on better content development.• Maintain daily and weekly meetings with interns and management to discuss new initiatives and overall growth/success.• Oversaw national student survey from time of creation to execution, and proved an overall success.

Greater Los Angeles Area

• Collaborated with internal teams (finance,Accounting, operations, management) to increase lean, improve stakeholder management, measure performance, cost, and ROI of all marketing efforts by analyzing data.• Researched, implemented, and communicated with outside vendors to develop software CRM systems solutions to manage and track customers through our sales funnel, to measure and improve product and service.• Created and maintained content playbooks for social media and first point of contact for customer-facing support staff through interval assessment and increased performance. • Coached and trained new sales, customer service associates, and managed summer interns.• Managed nearshore bilingual call center team of 7 in Mexico on a daily basis to monitor intake output and performance in a high-volume setting.• Increased tool development (SMS, MMS, Voice, Mobile App) to improve customer service, solve customer issues and increase communication.• Proposed and received approval to utilize Facebook paid to advertise, growing overall revenue of new retained clients by ~$800k and growing.• Identified, researched, and serviced new potential clients in highly populated Hispanic demographic cities and maintained weekly company presence on Latino multi-state radio show with live feed client testimonials.• Conducted bi-weekly meetings with the marketing team and 1:1 meetings with support staff to measure performance and deliver feedback to improve customers’ experience and career growth.• Gathered and measured past consumer and competitor metrics to discover new marketing initiatives.

Greater Los Angeles Area

• Implemented multicultural marketing using radio advertising and internet marketing to increase new potential clients and boost overall monthly projected goals.• Established 50+ media planning initiatives for #1 Latino national syndicated radio show – El Erazno y La Chokolata Show.• Increased social media activations and engagement of organic reach utilizing video strategy and marketing materials to support marketing plans and local marketing and working with radio host and artist. • Planned, coordinated, and executed local in and out of state law firm events bringing in 300+ potential clients per location. • Managed social media platforms and content creation for Immigration and Workers’ Comp. divisions.• Measured and analyzed law firm’s brand through its online presence and engaged with clients as their point of contact to strengthen relationship.

Gardena, Ca

• Created, established, and grew company’s online digital presence across 200+ stores nationwide through SEO and SEM.• Managed social media platforms for Fallas Stores generating 20,000+ new users through email sign-ups, conversions, and activations.• Worked independently to strategically implement digital communications and web applications.• Developed progress reporting and insights to analyze and improve individual store standards and customer relationship building.

Carson, Ca

• Overseen and maintained the financial budgets for the organization. Allocating funds for each committee,event, and ensuring the financial stability of the organization.• Created public awareness initiatives and ensured the organization is visible to the community and those interested in assisting. • Assigning members to coordinate fundraisers, events and other programs to create responsiveness to the organization.

Long Beach

• Built and developed business in the city of Long Beach. •Ran daily operations, and ,generated marketing campaigns that increase sales and brand awareness.• Managed day-to-day activities and operations.•Integrated all social media platforms: Yelp, Google +, Instagram, Twitter, Facebook, and YouTube.•Applied SEO to enhance companies’ web presence and to convey company’s message.•Introduced and launched successful products such as Ignition Interlock Device that lead to increased sales and revenue by 50 percent.-LifeSafer (Technician and Operator) Used internal software to interface with devices for data retrieval and reporting.Properly trained clients on use of the device and assist client with troubleshooting issues.

Anaheim, Ca

• Created a one of a kind location in the city of Anaheim, CA • Custom integration in high-end automotive vehicles and motorcycles.• Generated client leads and vendor relations. • Used search engine optimization before it has a name to generate more traffic to location and increased growth. •Integrated performance add-on to our product mix which lead to higher return on investments.• Managed daily operations and finances.

Los Angeles, Ca

• Implemented efficient procedures to the return merchandise authorization department.• Maintained individual sales target figures.• Led cross-functional teams in the fulfillment of business productivity, quality, and objectives.• Maintained daily contact with car audio industry clients and vendors.• Represented company in trade shows such as CES and NAMM to acquire new clients.• Acquired and extensive knowledge of the Car Audio / Automotive Industry

Bachelor Of Science In Business Administration, Marketing Management, Advertising,

Activities and Societies: Latino Student Business Association (LSBA), KDHR Radio, Associated Student Inc (student at large)Vice President.

Education record

Activities and Societies: President of Phi Beta Lambda