David Walters Email & Phone Number

Seattle, Wa, Us

Cupertino, California, Us

Manage a team of Engineering / Security Program Managers, driving Apple's Ad Platform to realize doubling revenue from $2B to $4B annually. Migrating all infrastructure and services to AWS/Public Cloud. Driving broad SRE programs, setting OKRs for departments, responsible for fiscal budgeting and infrastructure forecasts, setting KPIs for service expectations, and executive program reporting. Own Security Engineering Program Management and ensuring all of Ad Platforms adheres to vulnerability programs. Driving Architectural processes and change management.

Redmond, Washington, Us

Drove a multi-organizational, modern data estate to facilitate all Cloud Operation’s assets and workflow. Responsible for implementing AI/ML to answer higher-order questions with dedicated data science team. Cloud Operations service owner for data center planning and deployment services. Manage the entire lifecycle of team development initiatives including strategic planning cross department. Agile coach, Daily Scrum Master, led retrospectives and iteration planning as lead program owner. Led and gathered metrics for monthly executive business reviews across several different stakeholder divisions. Successfully migrated all Azure, Microsoft Office, Exchange planning and reference date to single source of truth. Responsible for technical and business specifications, and engineering adoption and implementation plans. On-site data center integration to build expertise in power, network, cooling and hosting technologies.

Redmond, Washington, Us

Led Service Engineering efforts across Human Resources IT (HRIT) including developing rigid scaling across internal and external service providers resulting in reversing performance issues and exposure of sensitive employee data. Agile/SCRUM project methods, using FMEA standards and broad integration across several Product Teams. Visual Studio Online collaboration. Performance testing and analysis. Providing telemetry against business prioritized and user-impacting points of service. Built Engineering team, moving efforts from India (HYD) to US (Redmond, WA).

London, England, Gb

Ownership of large, complex IT system/application projects and systems, primary EPA compliance reporting systems, and RAPID development of built for purpose applications. Managed SOX compliance, led integration with offshore support migration for technical projects. Mentor junior business analysts and develop offshore capabilities.Developed ancillary applications in PERL, Python, VBA (Excel), and PL/SQL (SQL Server, ORACLE) as needed.Project Management, Budget, Service Level Management, Offshore Management, Data Center, SOX compliance, DBA,

Burbank, Ca, Us

Department leader, accountable for all infrastructure & technical operations for Disney’s online businesses (ESPN, ABC, Disney/Cruise Lines and Parks Online). Managed entire Level 1 (NOC) and Level 2 operations including DBA, embedded Systems Engineering and a centralized PMO. Scaled all Disney online services owning global hosting infrastructure and technology including CI/CD, SLA and uptime requirements, finance/budgeting.

Burbank, Ca, Us

Director of IT Services and Projects, The Walt Disney Company (2004-2007). Developed and managed a Network Operations Center (NOC) supporting worldwide Internet Operations for all of Disney’s Internet properties. Rebuilt core operational tools and processes an enterprise Help Desk and the engineering of customized software to support the monitoring of all production systems. Led release planning and technical projects. Spearheaded migration from customized software to state of the art network and storage solutions, resulting in over 40% cost reduction and sustained improvements in performance & reliability. Provided several projects to get all properties and teams in compliance with PCI, SOX.Tiered Support, Network Operations Center, DevOps & SLDC, Technical Project Management, Team Leadership.

Redmond, Washington, Us

Redmond, Washington, Us

Director of International Service Management (2003-2005)Managed deployment and scaling of online products; and New Zealand. Supervised staff of 10 Operations Managers and Engineers located in Redmond, London, and Hong Kong. Traveled extensively to monitor teams. Administered $4M budget. Ensured proper development and scaling of solutions to meet regional and market needs.Slashed extraneous environmental costs 40% by consolidating systems Designed and implemented high-scale infrastructure for High Availability Internet systemsEffectively facilitated $250M annualized return on investment.; Designed hosting technologies for new MSN products. Analyzed requirements and provided recommendations regarding scalability, availability, performance, and security.Managed technical programs for core MSN technologies in incubation stages.Assisted with design of parental controls to filter inappropriate content.Created system monitoring environment and code for MSN products.Actively involved in design and architecture of MSN Client, MSN Ratings Bureau, and more.

Mis, Information Systems, Business

Ba, Management Information Systems