Diane W. Email & Phone Number

Vista, Ca, Us

San Diego, Ca, Us

Project Manager for Enterprise Data Strategy. Responsible for overseeing the planning, execution and delivery of tasks associated with the development of an enterprise data strategy. Assists with coordination, communication, stakeholder management, risk management, performance monitoring and compliance across the business and project team to meet organizational objectives.

Durham, North Carolina, Us

Leads digital department’s change management and communication activities. Provides guidance on department strategy, transformation initiatives (ERP, BPM and other enterprise sytems) and how best to partner with the rest of the business to ensure engagement, adoption and integration for a brand new digital team.- Crafted digital communication strategy leveraging partners embedded in business to provide coordination points.- Built intranet presence with file share to share information, contacts and resources with organization-wide audience.- Created new idea/initiative intake process including intake form, business case, financial valuation and effort estimation.- Led change management and communications for NetSuite ERP & business process management (BPM) implementation.

Dublin, Ie

Business relationship manager for growing pharma company. Skilled inleading diverse cross-functional teams with or without direct authority. Supervised 6 staff/contractors day-to-day, backfilled Director while position was vacant and when he was away and managed project teams of 6-60people.- Built network of >200 partnerships between IT and corporate business functions: HR, facilities, communications, legal, procurement and finance. Leveraged relationships to build grass-roots ambassadors who helped successfully deliver on post-M&A integration.- Created communications / change management plans / practices for portfolio of >20 projects. Leveraged ADKAR OCM model to embed change management into each activity and phase of projects. - Developed curricula and trained thousands of employees on enterprise systems (MS Teams/Office/Forms, Zoom, Miro, Jira, SharePoint). Combination of showing and doing accelerated user understanding and adoption. - Received multiple individual contributor and team effectiveness awards.- Led assessments of existing capabilities pre- and post- a $2B acquisition. Identified strategic opportunities, built justifications, performed cost/benefit analyses for strategic IT spend, established KPIs for >50 G&A technology initiatives.- Saved company millions on redundant systems/processes by managing staffing, budget and deliverables for >20 technology projects, digital transformation tool implementations and integration activities to harmonize company systems & processes to include SAP, Workday, MS Teams, CLM, etc.- Built high-performing project teams of 30-60 people that delivered more than$15M in projects over 1.5 years and increased overall employee satisfaction by >16%. - Secured, and managed >$7.5M budget for HR technology-related initiatives and operating expenses. Prepared annual strategic plan and budget proposal, crafted justifications for budget requests, lobbied/competed for funds against other IT functions.

Cambridge, Gb

As the primary liaison between the IT (Information Services) team and the HR, Legal, Finance, Procurement, Facilities and Communications teams, I assisted in maintaining and executing the Corporate IT strategy and roadmap as well as ensuring effective maintenance, upgrades and implementation of new solutions. - Built relationships across the organization that were crucial in the definition and execution of IT strategy. Translated business requirements into technology KPIs that justified budget spend and helped meet annual business goals.- Managed finance track on enterprise project to replace our existing ERP solution with SAP S4Hana. Worked hand-in-hand with finance business owner to identify tasks, track risks, manage change impacts capture business requirements and design the solution.- Delivered enhanced contract management lifecycle tool that included the migration of more than 3000 records, integrated procurement and contracting functions into a single experience and enhanced end-user ability to make and track requests.- Provided communication and change management support for full portfolio of corporate/G&A projects. Engaged end users and key stakeholders throughout implementations to ensure successful adoption.- Led team-building activities for IT business relationship management function during post-Covid remote work. Enhanced collaboration and connectedness within team despite everyone working from home.

Independent business, management and technology consultant specializing in project management, change management, business process improvement, communication and training around large-scale, enterprise technology projects. - Change management consultant on multiple enterprise-wide projects at the City of Carlsbad: replacement Records Management System, new Permitting System, ServiceNow IT Service Desk system, and upgraded HR Management System – facilitated strategy & timeline development, coordinated deliverables, mitigated risks to ensure success & timely delivery of critical systems, training& reference materials- Led communication and change management efforts for the City of Carlsbad's IT department enterprise project implementation initiatives (ECM, ERP) including development of training materials and instruction of city employees on new technologies.- Performed organizational culture assessment of 100-yr old non-profit organization, providing recommendations for additional new brand identity, training programs and culture shift to better align the company with its mission.- Developed project plan to improve customer relations and customer service at San Diego SaaS company.- Led cross-functional team in project development and nationwide IT data migration for San Diego's largest job placement firm. Leveraged informal authority to execute program and provide unparalleled customer support.- Created multiple proposals for LA-based company to provide security on Solar sites worth >$200K.- Developed comprehensive multi-prong marketing plan for the University of San Diego's Master of Science in Executive Leadership (MSEL) program to enhance image, expand applicant pool and increase financial support.

Carlsbad, California, Us

Managed the organization's IT projects related to the recent acquisition of prAna by Columbia Sportswear Company and those that supported the business's shift to remote work competency post-Covid. My projects included: - Launching MS Teams environment for the company: built Teams structure(~20 teams / ~60 channels), rolled out tool to ~150 employees, developed and delivered training just in time for work-from-home order- Replatforming the organization's enterprise e-commerce Website to mobile-first technology over 1 year/23 sprints and encompassing more than 60ktickets in ~10 tracks- Integrating more than 30 third-party applications into the new eCommerce platform to manage marketing, analytics, reviews, testing, international orders, tax, fraud and more- Requirements gathering in preparation for migration onto Columbia's technology systems, including: SAP, InforNexus, SharePoint Online, PLM, Omni-Planning tools and more- Implementing compliance with the California Consumer Privacy Act (CCPA)and GDPR requirements- Providing remote desktop support during transition to work-from-home for employees across the company: installed VPN clients, assisted with remote server/network drive access, troubleshot MS Teams/WebEx issues, provided daily training tips, technology updates, important system information and news- Restoring data for ~184k customers who were unintentionally opted-out of email marketing: identified issues, fixed bad information and redefined the system architecture to ensure it wouldn't happen again- Rebuilding company influencer/pro-deal within the new platforms and led initiative to restructure program to better meet the company's needs going forward- Transitioning multiple corporate functions to the parent company like: finance, sourcing, dealer servicesI was the primary interface between the business and technology teams at prAna and Columbia. I translated business requirements into technical tasks and facilitated 2-way comms.

124 Walker Street, North Sydney, Au

- Managed requirements gathering, standardization, process improvement and service delivery of a $5 million project portfolio - Oversaw implementation of more than 30 Microsoft Dynamics Great Plains(GP) front and back office ERP projects at diverse companies across North America- Managed project office/portfolio, client relationships and team of 15consultants and 3 project managers- Standardized project implementation checklists, status reports, financial updates, project documents and team meetings to enhance consultant efficiency, project success and client communication.

Provided the leadership, management and vision necessary to ensure that the company had the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. Oversaw the day-to-day non-loan operations of the company including: human resources, accounting and information technology.

Denver, Colorado, Us

Oversaw the organization's fundraising and marketing initiatives raising over $250,000 in end-of-year campaign.- Crafted and orchestrated winter fund drive campaign comprised of email marketing, social media engagement and direct mail initiatives- Created unified social media identity and built the Center's first social media engagement campaign- Advised and assisted the leadership team on fundraising, marketing, PR and engagement strategy- Assisted with Center's largest annual program (Holiday Baskets), serving more than 1700 needy individuals in the greater San Diego area. Provided food, clothing, blankets, books and toys to families in need during the holidays.

Robins Afb, Ga, Us

Public Affairs Officer with the Air Force Reserve's only Combat Camera unit...the 4th Combat Camera Squadron (4CTCS) at March Air Reserve Base. Provided PR, leadership, management, and imagery services to the unit, the USAFR, the USAF and the American public.- Developed unit strategic public affairs plan- Designed unit public Website- Redesigned unit internal Intranet/Website for more efficient information sharing, training and education- Developed recruiting package to entice talent to the unit- Created orientation package for new members- Built a training package for all wing unit PA representatives- Wrote training materials and guidelines for writing articles, photo captioning, media interviews- Developed template for retirement scripts

Randolph Afb, Tx, Us

Public Affairs officer in the United States Air Force.

Randolph Afb, Tx, Us

Led organization-wide internal information/communication activities, community relations, media relations, government/civic leader relations, base Web pages, communications, marketing, special events and crisis communication activities.

Randolph Afb, Tx, Us

Led communication activities of 30+ PA, protocol, community relations, multimedia, history &TV/radio broadcast personnel in all communication operations: internal information, media relations, community/government relations, protocol/VIP support, video/radio spot production and promotion/publicity. Also, advised the wing commander (base CEO) on issues affecting mission accomplishment, unit morale, image/perception and community partnership.- Spokesperson for the base and ~15K people and 16 affiliated units in 5 European countries- Managed crisis communication initiatives for international friendly-fire incident and highly-politicized plane crash in local area- Developed, managed and implemented PA policy, guidance, plans and messages- Managed international media program targeting US, German, Luxembourgish, Belgian media - Directed special projects like the Air Force anniversary ball, holiday parties and fundraisers- Selected as guest speaker for annual formal award ceremony and emcee for commander's annual holiday bash- Managing editor for weekly newspaper/news Web site with 20,000+international readership

Randolph Afb, Tx, Us

Managed an 11-person communications team that handled all media relations, internal information and community relations programs for more than 10,000 people and 28 affiliated units. - Sole spokesperson for cleanup of BOMARC Superfund site. - Advised more than 6 high-ranking general officers (CEO types).- Directed media relations program in #1 (NY) and #4 (Philadelphia) media markets- Worked with CNN, MSNBC, MTV, David Letterman, Comedy Central and more- Handpicked to direct all base communications programs as Chief of Public Affairs after only 1 year on station- Managed base's public Web page, and closed-circuit TV channel- Strengthened relationships with local/state politicians and influential citizens/business owners- Executed crisis communication plans post 9-11 terrorist attacks and for two Superfund sites- Project manager for international delegations, ceremonies, air shows and town hall meetings- Managing editor for 24-page weekly newspaper reaching audience of more than 20,000- Earned 14 awards for individual & team products: from best newspaper to top performer

Led the Society for Modeling & Simulation Int'l (SCS), a nonprofit, volunteer-driven corporation, through a successful turn-around effort. The org is dedicated to advancing the use of modeling & simulation to solve real-world problems and to the advancement of simulation and allied computer arts in all fields. by organizing meetings of M&S professionals from around the world, sponsoring national and international conferences, and publishing multiple peer-reviewed publications.- Managed all aspects of the business: membership, conferences, publications, publicity, finances, personnel, strategic planning, business process improvement and business development.- Increased reserve funds by more than 575%, net profits by 63%, and membership by 550%- More than doubled total assets despite facing a depression-like national economic crisis- Reduced liabilities from $101K to $6K while maintaining a consistent operating budget & doubling staff- Re-branded corporate image: created new logo, developed new slogan, designed new Website- Improved member services: transitioned to new Web-enabled, integrated association management system linking membership/activity data, event registration, e-marketing and e-commerce functions- Increased staff by 100% improving membership services, responsiveness and professional offerings- Rescued failing organization by providing singular leadership, vision and business management- Relocated corporate HQ: gaining 30% additional space; saving $3K/year and80 min daily travel time- Guided restarting of Society’s abandoned monthly newsletter and quarterly membership magazine- Coordinated 4 conferences with 200-600 attendees/year; manage 2 peer-reviewed scientific journals

Park City, Utah, Us

Supported development of a major revision to the MTI Web site. Provided input to Web site design, layout, content development and review. Wrote content, reviewed proposed content, defined and captured corporate message, and ensured message was communicated effectively throughout the site.

Directed corporate communications for an $8 billion retail organization that operates department stores, convenience stores, name brand restaurants (i.e. Burger King and Baskin Robins), private label fast food restaurants, gas stations, bookstores and more. Worked closely with the marketing department.- Led PR and marketing initiatives to enhance image and increase revenue- Wrote/produced/starred in more than 40 informative TV and radio commercial spots; won 2 Telly Awards- Directed convention/ conference support, attendance, booth design and giveaways- Built corporation's first worldwide strategic communication plan--many voices, one message- Redesigned public information portion of the Web page & managed corporate tour program- Deployed to Kuwait/Iraq for 4 months providing convoy security, speech-writing, leadership liaison support for 3rd country national workers and distributing information, products, and services to deployed troops- Developed weekly electronic news wire: generated/distributed news and info to >2.6 million - Edited/contributed to monthly newsletter for audience of more than 28,000

- Hand-picked by AAFES commander to head up PR campaign at deployed military locations throughout Kuwait and Iraq. - Spent 4 months facilitating the distribution of information, products, and services to deployed troops. - Worked hand-in-hand with the military public affairs offices to produce informational articles about AAFES benefits and services. Developed content for a dedicated issue of the largest downrange publication reaching 10,000+. Provided news, features, photos and more. - Command liaison officer smoothing out any issues that arose between military commanders in the region and AAFES employees. Worked clearance issues for third-country national employees to restricted military installations. -Set up convoys to transport products and people from Kuwait into Iraq. Provided security on convoys. -Assisted with regional inventory.

Spokesperson and media relations assistant for Mr. Rogers and his two-person PR team. Also, functioned as an in-studio production assistant.- Interacted with Mr. Rogers’ audience members, fans, and customers on a regular basis- Responded to fan mail; answered phone calls and marketed popular merchandise- Developed user-friendly electronic database and filing system organizing hundreds of photos- Assisted with the production and direction of five Mr. Rogers' Neighborhood TV episodes- Edited and wrote press releases and other internal/external written communication- Provided basic computer support/education to enhance ability to communicate with audiences

Master Of Science - Ms, Global Business Leadership (Msgl)

Master Of Science - Ms, Executive Leadership (Msel)

Military Leadership Training, Leadership, Management And Problem-Solving

Bachelor Of Science - Bs, Communications & Public Relations

Pa Officer Course, Journalism, Newspaper Design, Writing/Editing, Photography, Interviewing, Media