2021 - 2022- Head of Wholesale Technology Infrastructure Squad supporting the Merger of Equals for Truist.2019 - 2021 - Forming a Cloud Operations Team for Truist that will transform traditional data center operations towards a DevOps enablement model to support cloud based technologies.2016 to 2019 - Leading Private Cloud Operations and Production Engineering teams to drive innovation and automation to the Infrastructure Support Organization at SunTrust.2015-2016 - Dennis is the Service Owner of the internal private cloud Infrastructure as a Service and Platform as a Service offerings. Dennis works with the business units to gather their requirements and translate them into a standard, automated, repeatable process that can be deployed through self-service capabilities.2013-2015 - Dennis managed a team of Core Integration Engineers that assisted with implementing core technologies on complex infrastructure aimed at managing the enterprise solutions.2011 - 2012 - Dennis managed the provisioning team in the data centers. This included an effort to improve provisioning times through automation. He also advocated for the creation of positive relationships with the customers.

2010-2011 - Senior Technical Analyst for Building Products Division at Georgia-Pacific•Provide Strategic Consulting services for IT driven and related projects.•Managed IT Projects in over 80 facilities for the Building Products Division.

• Provisioned and procured hardware for new environments or applications coming into the business network.• Actively targeted, proposed, and implemented environmental restructuring to business divisions through hardware refreshing, consolidation, or virtualization to reduce cost.• Responsible for IT Server Operations and administration of the assigned company business network.• Handled cases during on-call rotation to resolve issues by troubleshooting and maintaining server hardware, 
operating system, and VMWare ESX Enterprise Environment. • Managed and documented all “physical to virtual” project cases for the team.• Directed, advised, and trained Co-Op employees with build projects, processes, and procedures.

• Resolved software issues in the FLEX Credit Union Software Application.• Provided operational support and problem resolution.• Trained Credit Union employees on the software applications of Tellering, Loan, Certificates, Data.
• Processing, Payroll, Accounts Payable, General Ledger, and Configuration of the software over the phone or 
on-site.• Worked with IBM A/S400 I-Series Servers and Mainframes.• Created custom reports using Cognos or Excel through ODBC or Query on the A/S400 • Created software documentation and instructions for the customer support department.