Менеджер По Работе С Партнёрами
Current
Oct 2022 - Present
AeroLeads people directory · profile
Danil Kasyanov Email & Phone Number
Partnerships and Business Development – Chat2Desk
at
Chat2Desk
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Partnerships and Business Development – Chat2Desk
Location
Almaty, Kazakhstan
Company size
Who is Danil Kasyanov? Overview
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Quick answer
Danil Kasyanov is listed as Partnerships and Business Development – Chat2Desk at Chat2Desk, a with 22 employees, based in Almaty, Kazakhstan. AeroLeads shows a matched LinkedIn profile for Danil Kasyanov.
Danil Kasyanov previously worked as Менеджер по работе с партнёрами at Chat2Desk and Заместитель руководителя отдела технической поддержки at Chat2Desk. Danil Kasyanov holds Бакалавр, Hospitality Administration/Management from Кубанский Государственный Университет (Кубгу).
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Profile bio
About Danil Kasyanov
Finding new partners, supporting and developing relationships with current partners, as well as advising, supervising, and assisting in accomplishing partner tasks in close collaboration with other departments to provide better service.Over 2.5 years, helped train and adapt 10 new tech support employees in the company. For 1 year, supervised the day-to-day work of department employees and interacted with clients on issues that required more in-depth knowledge of the service and experience with the platform. Also provided a hard-to-count number of consultations to colleagues on issues related to the operation and configuration of the service.Writing of regulations and reports, creating issues (bugs, tasks, estimation requests, etc.) that require clarification or direct involvement of developers to solve them. Monitoring the compliance with the terms of task registration by other Tech Support employees and checking their relevance.Telegram: @diddi_knows
Current workplace
Danil Kasyanov's current company
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Chat2Desk
3 roles
Danil Kasyanov work experience
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Заместитель Руководителя Отдела Технической Поддержки
– Контроль и оценка текущей работы линейных сотрудников отдела (10 человек)– Помощь в обучении и адаптации новых сотрудников, консультация коллег по вопросам, связанным с работой и настройкой сервиса– Взаимодействие с клиентами по вопросам, которые требуют более глубокого знания сервиса и опыта работы с платформой – Написание регламентов и отчетов, составление задач (баги, таски, оценки и пр.), которые требуют разъяснения или прямого вмешательства разработчиков для их решения, а также контроль за оформлением задач других сотрудников отдела и проверка их актуальности– Взаимодействие с зарубежными white-label партнерами по части технической поддержки и запрашиваемых доработок сервиса– Ответственный за работу с реферальными партнерами (обсуждение условий, заключение договоров, предварительная работа со счетами)
Sep 2021 - Oct 2022
Специалист Службы Технической Поддержки
– Первичная поддержка и обучение пользователей сервиса, консультации по вопросам его работы – Подготовка и настройка учётных записей пользователей, коммуникация с ними посредством голосового канала, чатов/мессенджеров и e-mail– Составление задач (баги, таски, оценки и пр.), которые требуют разъяснения или прямого вмешательства разработчиков для их решения, – Изучение и применение основных методов REST API, ручное регрессионное тестирование (Allure), выполнение базовых SSH-команд (PuTTy), понимание принципов работы популярных CRM (Битрикс24, amoCRM) и помощь в настройке интеграций с ними– Написание и редактура текстов инструкций для Базы знаний на сайте (MODX) и статей для внутренней вики (Confluence)
Mar 2020 - Sep 2021
Team & coworkers
Colleagues at Chat2Desk
Other employees you can reach at chat2desk.com. View company contacts for 22 employees →
AT
Andrew Timofeev
Colleague at Chat2DeskSt Petersburg, St Petersburg City, Russia, Russian Federation
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RL
Rostislav Lyashev
Colleague at Chat2DeskRussia, Russian Federation
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VK
Vsevolod Kustenko
Colleague at Chat2DeskSt Petersburg, St Petersburg City, Russia, Russian Federation
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AC
Alexandra Chuprina
Colleague at Chat2DeskKazan, Tatarstan, Russia, Russian Federation
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AB
Anastasiya Bychkova
Colleague at Chat2DeskSerbia
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DS
Daria Subbotina
Colleague at Chat2DeskRussia, Russian Federation
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VG
Victor Gubkin
Colleague at Chat2DeskBatumi, Ajaria, Georgia
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ЕГ
Евгений Гострик
Colleague at Chat2DeskUkraine
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PN
Pavel Nikulin
Colleague at Chat2DeskSt Petersburg, St Petersburg City, Russia, Russian Federation
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AI
Alice Ivanova
Colleague at Chat2DeskRussia, Russian Federation
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Andrew Timofeev
Colleague at Chat2DeskSt Petersburg, St Petersburg City, Russia, Russian Federation
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RL
Rostislav Lyashev
Colleague at Chat2DeskRussia, Russian Federation
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VK
Vsevolod Kustenko
Colleague at Chat2DeskSt Petersburg, St Petersburg City, Russia, Russian Federation
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AC
Alexandra Chuprina
Colleague at Chat2DeskKazan, Tatarstan, Russia, Russian Federation
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AB
Anastasiya Bychkova
Colleague at Chat2DeskSerbia
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DS
Daria Subbotina
Colleague at Chat2DeskRussia, Russian Federation
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VG
Victor Gubkin
Colleague at Chat2DeskBatumi, Ajaria, Georgia
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ЕГ
Евгений Гострик
Colleague at Chat2DeskUkraine
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PN
Pavel Nikulin
Colleague at Chat2DeskSt Petersburg, St Petersburg City, Russia, Russian Federation
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AI
Alice Ivanova
Colleague at Chat2DeskRussia, Russian Federation
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2 education records
Danil Kasyanov education
Бакалавр, Hospitality Administration/Management
Political Science And Government
Hse Saint-Petersburg
FAQ
Frequently asked questions about Danil Kasyanov
Quick answers generated from the profile data available on this page.
What company does Danil Kasyanov work for?
Danil Kasyanov works for Chat2Desk.
What is Danil Kasyanov's role at Chat2Desk?
Danil Kasyanov is listed as Partnerships and Business Development – Chat2Desk at Chat2Desk.
Where is Danil Kasyanov based?
Danil Kasyanov is based in Almaty, Kazakhstan while working with Chat2Desk.
What companies has Danil Kasyanov worked for?
Danil Kasyanov has worked for Chat2Desk.
Who are Danil Kasyanov's colleagues at Chat2Desk?
Danil Kasyanov's colleagues at Chat2Desk include Andrew Timofeev, Rostislav Lyashev, Vsevolod Kustenko, Alexandra Chuprina, and Anastasiya Bychkova.
How can I contact Danil Kasyanov?
You can use AeroLeads to view verified contact signals for Danil Kasyanov at Chat2Desk, including work email, phone, and LinkedIn data when available.
What schools did Danil Kasyanov attend?
Danil Kasyanov holds Бакалавр, Hospitality Administration/Management from Кубанский Государственный Университет (Кубгу).
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