As a Process Analyst for the Talent Acquisition team, I focus on continuous improvement projects to enable our teams to deliver a world class recruitment experience.Main focus: Implementation of an NPS programme. Collating, analysing and presenting data and insights to key stakeholders across the business, to support our continuous improvement projects across the Talent Acquisition team.Additional responsibilities include:- Leading improvement projects- Process mapping and maintenance of project roadmaps- Delivery of technical support, training and writing training guides for our recruitment systems- Advocate quality data and keeping up with our responsibilities in Talent Acquisition to handle data correctly under the GDPR legislation- Support internal teams on Exit and Induction surveys and provide insights for process improvement, for the benefit of employee experience- Management of global contractors in the business and implementing an MSP programme across the UK- Manage the Talent Acquisition intranet site to ensure easy access to key contacts, information and training for hiring managers across the business

As a Regional Recruitment Advisor for our Stadia and Retail estates in the UK, Jersey and Northern Ireland, I am solely responsible for the end to end volume recruitment of colleagues in a variety of positions.This involved the management of a large number of stakeholders and candidates to ensure a smooth and efficient recruitment process so that key KPIs were met. Often recruiting in excess of 60+ new hires per month to ensure the business met recruitment compliment metrics.In addition to my day to day recruitment responsibilities I was a recruitment systems Super User delivering training and support to our recruitment teams and hiring managers in the UK and Gibraltar. I also provided recruitment reports to our SLT, managed our contractor recruitment and was involved in a number of recruitment process improvement projects.

As a Business Manager at Diamond and it's sister company RemTech, I was responsible for the day to day running of a recruitment team of 6. Focusing on temporary, contract and permanent recruitment of professionals in the Construction and M&E sectors.Worked with one of the Directors to design and roll out a new recruitment system and worked together on various process improvements. Ensuring internal training manuals were updated and all staff were fully trained on the new systems and new processes.Maintained a training matrix for all of our workers to ensure qualifications were up to date or referring them to our training department to arrange courses to refresh any expired qualifications. To maximise our list of compliant workers available for new projects.POC for audits, insurance and ISO certification within the business to ensure the business is working compliantly and to the highest standard. As well as working with the Credit and Accounts team to ensure client accounts were within maximum spending limits and payments did not fall in to arrears.In additional to my responsibilities of managing a team, I was also an Account Manager for one of our major clients in the rail industry. Managing the recruitment and retention of 150 temporary workers, including maintenance and booking of training (such as Sentinel, ICI Assessments, IPAF, confined spaces....) and medical/drug/alcohol tests to ensure site compliance for all of our workers.

I was responsible for the end to end internal recruitment of high calibre finance professionals, specialising in the pensions market.Working with key stakeholders to design job profiles and implement the search, selection, interview, offer and onboarding of all new hires.I was also responsible for gathering market information on competitors to contact and discuss the option of an acquisition or merger with our own business.Within my time here I moved the company away from their reliance on agency recruitment having directly hired 6 out of their 7 hires, saving over £30,000 on external recruitment fees. Working with the IT department I also designed, tested and rolled out a bespoke ATS/CRM system to manage their recruitment and acquisitions information, replacing their reliance on paper files and excel spreadsheets. This helped not only maintained the data better, but sped up the process and allowed for elements of automation.

As a Technical Recruiter I was responsible for generating new business and sourcing high calibre candidates proficient in software engineering, architecture, project management and consultancy in Microsoft .Net technologies, Java, MS Dynamics and Infrastructure. I operated across various markets and industries, fulfilling requirements for clients in the UK and Europe, with a particular focus on German speaking markets.Using world class search and selection techniques, including market mapping, candidate talent pools, headhunting and networking to source the highest calibre candidates in the market.

My role as Internal Recruitment Consultant was to source the very best Recruitment Consultants, Graduates and Back-Office staff to help support the growth of VMR Consultants as it operates throughout the European technology market.Responsibilities ranged from headhunting senior level appointments to market mapping. and connecting with external providers, such as job centres and universities to conduct open days and advertise entry level positions.

Working with Recruitment companies to source, screen, interview and hire candidates from entry level to senior appointments in the Recruitment industry.Responsibilities ranged from generating new business to headhunting senior level appointments. Market mapping. Connecting with external providers, such as job centres and universities to conduct open days and advertise entry level positions.

Outbound sales of new and existing travel insurance policies