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@optum.com
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3 phones found area 212 and 920
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LinkedIn matched
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Daniel Donovan is listed as Senior ServiceNow Engineering Manager at Optum at Optum, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at optum.com, phone signal with area code 212, 920, and a matched LinkedIn profile for Daniel Donovan.
Daniel Donovan previously worked as Senior ServiceNow Engineering Manager at Optum and Senior ServiceNow Developer at Optum. Daniel Donovan holds Bachelor Of Science (B.S.), Business Administration With A Major In Economics from University Of Florida.
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AeroLeads found 1 current-domain work email signal for Daniel Donovan. Compare company email patterns before reaching out.
I am a self-motivated ServiceNow Developer with knowledge of ITSM/CSM best practices and ITIL methodologies. Grounded in over 15 years of technical expertise, ability to employ ServiceNow strategically by aligning the perspectives of the product team, business partners, and development while supporting the organization’s overall strategy.
Listed skills include Microsoft Excel, Leadership, Microsoft Office, Social Media, and 16 others.
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A career timeline built from the work history available for this profile.
Eden Prairie, MN, US
Manage team of Administrators, Developers, and Business System Analysts to design, develop, deploy, and maintain a high quality, functioning product for both internal and client facing audiences. Mentor engineering team members to assist in their development and remove obstacles to ensure they achieve results for the business. Partner with business.
Eden Prairie, MN, US
Trained and mentored junior developers and administrators, covering ServiceNow concepts, best practices, and peer review of code. Served as lead developer on client facing custom scoped applications and developed best practices around the use and movement of scoped applications. Enhanced service portal for incoming user base, including building new.
Eden Prairie, MN, US
Lead developer on multiple highly visible projects in customized CSM environment, including creating new data governance application and improving release management application. Use scheduled import sets and scripted transform maps to bring in PeopleSoft user data for over 300K records from data mart. Create and script advanced workflows to provide.
Eden Prairie, MN, US
Created team and role-based responsive dashboards using scripted interactive filters to provide a customized reporting experience across the company. Improved business outcomes by using performance analytics and advanced reporting techniques, such as database views, multiple datasets, and Script Includes. Enhanced Service Catalog items using UI Policies.
Eden Prairie, MN, US
Partnered with ServiceNow consultants for implementation of ServiceNow ITSM, including gathering requirements, designing solutions, and testing for rollout of Incident, Problem, Change, Knowledge, and Service Catalog. Led ServiceNow version upgrades by developing project plans, analyzing release notes, performing smoke and regression testing, creating.
New York, NY, US
Aligned ServiceNow functionality with IT strategic initiatives, including asset management using SCCM, compliance goals for external audits, and service level agreements for technical support. Analyzed and synthesized data through ServiceNow reporting to help leadership and functional teams use data more effectively. Enhanced organization-wide IT.
New York, NY, US
Served as technical lead for IT support teams. Supported 2,000 users through resolution of Level 3 tickets that provided organizational solutions using ServiceNow platform. Supervised implementation for newly deployed System Center Configuration Manager (SCCM). Ensured the organization’s IT security by leading cross-functional teams to successful.
New York, NY, US
Promoted from Manager to Director. Served as technical lead for the Workstation team. Supported 2,000 users through the resolution of 20 Level 2 and Level 3 tickets per week. Supervised and provided direction to teammates to ensure team projects were completed accurately and in a timely manner.
New York, NY, US
Promoted from Associate to Manager. Supported 1,500 users through the resolution of 40 Level 1, Level 2, and Level 3 tickets per week. Managed the computer inventory and coordinated staff on-boarding for over 1,000 employees annually. Created technical documentation and developed improved inventory processes.
New York, NY, US
Coordinated computer repairs and supported 1,000 users through the resolution of 35 Level 1 and Level 2 tickets per week. Maintained escalation database and dispatched over 200 tickets per week. Imaged, configured, and distributed 25 computers per week.
New York, NY, US
Provided data-related technical support and synthesized data to give insight into campaign strategy for over 170 Recruitment Team members. Used advanced Excel functions to automate over 15 reports, reducing report preparation time by 50%.
New York, NY, US
Conducted high-level comparative data analysis across more than 100 stores during acquisition of May company. Allocated purchase orders for Calvin Klein, Kenneth Cole, and INC, totaling $40 million dollars in business. Completed Macy's Merchant Executive Development Program.
Other employees you can reach at optum.com. View company contacts →
Cindy Guerrier, Ms
Colleague at Optum
Nashville Metropolitan Area, United States
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EC
Eva Curran
Colleague at Optum
Ireland, Ireland
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AW
Anna Wilson
Colleague at Optum
Nanuet, New York, United States, United States
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SL
Sabrina Lucia Cross
Colleague at Optum
Putnam Valley, New York, United States, United States
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JP
John Pham
Colleague at Optum
Plano, Texas, United States, United States
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AP
Angela Papenhagen Msn, Phr, Rn, Ctc, Pcem
Colleague at Optum
Findlay, Ohio, United States, United States
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LA
Leigh Ann Huizing
Colleague at Optum
Waxhaw, North Carolina, United States, United States
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LG
Latrese Greer
Colleague at Optum
Conway, Arkansas, United States, United States
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YS
Yamolu Shivakumar
Colleague at Optum
Hyderabad, Telangana, India, India
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MG
Mark Gil Menaya
Colleague at Optum
Philippines, Philippines
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Quick answers generated from the profile data available on this page.
Daniel Donovan works for Optum.
Daniel Donovan is listed as Senior ServiceNow Engineering Manager at Optum at Optum.
AeroLeads has found 1 work email signal at @optum.com for Daniel Donovan at Optum.
AeroLeads has found 3 phone signal(s) with area code 212, 920 for Daniel Donovan at Optum.
Daniel Donovan is based in Boston, Massachusetts, United States while working with Optum.
Daniel Donovan has worked for Optum, Winnebago, Teach For America, and Macy'S.
Daniel Donovan's colleagues at Optum include Cindy Guerrier, Ms, Eva Curran, Anna Wilson, Sabrina Lucia Cross, and John Pham.
You can use AeroLeads to view verified contact signals for Daniel Donovan at Optum, including work email, phone, and LinkedIn data when available.
Daniel Donovan holds Bachelor Of Science (B.S.), Business Administration With A Major In Economics from University Of Florida.
Daniel Donovan is listed with skills including Microsoft Excel, Leadership, Microsoft Office, Social Media, Teamwork, Time Management, Powerpoint, and Project Management.
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