Dennis Kerwin Email & Phone Number

Arlington, VA, US

Arlington, VA, US

Provide Customer Success Support for 106 separate instances of the Adovcate/Advocate GME platform. Develop, complete, and present webinars on software features and best practices in the Student Affairs field. Provide system support and creation of system forms for universities to utilize on their campuses. Develop demonstration videos, guides, and meetings.

Los Altos, California, US

Manage upwards of 30 separate instances of the GoSchoolBox clients including private companies, public schools, and and tutoring companies. Create step by step video guides on platform training for system managers. Manage customer support email responding to concerns and providing support to clients in need. Serve as the bridge between product management.

Williamsburg, VA, US

Revitalize and improve efficiency in the advocate system by creating new templates, new system processes and procedures that has allowed for more reporting statistics and support of the William & Mary community through Simplicity’s Advocate and Accommodate products.Maintain access to technological systems for all new hires and necessary parties to ensure.

Richmond, VA, US

• Facilitate student development through roommate mediations, program oversight, student conduct meetings, and one on one meetings.
• Advise six Community Council members through the support of all-hall events and professional development of the council.
• Redevelop departmental theme week programs around student safety on an urban campus.
• Adjudicate over 150 violations of the student code of conduct as a University Hearing Officer.
• Support students of concern in time of crisis with support of mental health concerns, academic concerns, and Title IX incidents.
• Participate in an on-call duty rotation for up to 6,200 residential students.

Ypsilanti, MI, US

• Supervise, evaluate, and train staff of five Resident Advisors (RA).
• Maintain daily operations of a 300-person upperclassmen residence hall.
• Manage program, operations, staff development, and community council budgets totaling $3,700
• Co-Advise Community Council.
• Foster an inclusive learning community by overseeing RA and Community Council programming.
• Serve as a member of the staff selection committee, providing and implementing ideas on marketing, interest meetings, and interviews for selecting new student staff.

Master'S Degree, Educational Leadership - Higher Education Student Affairs

Bachelor'S Degree, Public Relations