Douglas Frank Email and Phone Number
Douglas Frank's Location
Osprey, Florida, United States, United States
Douglas Frank's Contact Details
Douglas Frank work email
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Douglas Frank personal email
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Douglas Frank phone numbers
About Douglas Frank
Entrepreneur - semi-retired. Started Pinnacle Express Delivery, LLC an Amazon Delivery Service Partner in Venice, Florida, November of 2018. A Global eCommerce Travel Industry and Transportation and Logistics Enterprise Software (SaaS) expert and leader with significant depth and breadth in both industry sectors. Leverages business acumen across diverse cultures and economies. Recognized for ability to rapidly adjust in a changing business environment, resulting in enhanced business practices, increased productivity, and profits. Expert in Sales Management, Marketing, Strategic Planning, Budget Control, Distribution channel management, Customer Relationships and Team motivation and retention. Experience with a variety of enterprise software and computer hardware applications with client server and cloud-based Software as a Service (SaaS) across multiple industries including: hospitality, travel management, transportation management, business process management (BPM), location based services and on-board mobile navigation systems.Specialties: Management ConsultingBusiness turn-around specialist E-commerce web site developmentDigital MarketingSocial MediaConsultative Sales and Sales ManagementSolution and strategic selling skills Enterprise level software solutionsDeveloped Professional Services and Software Consulting Groups P&L responsibility for $125 million dollar organization Managed marketing budgets of over $10 million dollars Supply Chain/Fleet ManagementSoftware as a Service (SaaS)SOA, Middleware, Web ServicesMobile Applications
Douglas Frank's Current Company Details
Douglas Frank Work Experience Details
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Business OwnerPinnacle Express Delivery, Llc Aug 2018 - PresentPinnacle Express Delivery, LLC is an Amazon Delivery Service Partner (DSP). We have grown the business from 5 employees to over 100 in just 2 short years and deliver approximately 3 million Amazon packages annually. We are a branded partner with a fleet of over 50 vans.
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Managing PartnerDkf Consulting Associates Oct 2012 - PresentBoston, Massachusetts, UsLogistics and Transportation, Enterprise Software and Travel and Leisure Consultancy focused on technology systems evaluation, sales, eCommerce, marketing improvement, revenue growth, process improvements, key vendor contract negotiations and team building. Experience in a variety of enterprise software and computer hardware applications with client server and cloud-based Software as a Service (SaaS) across multiple industries including: hospitality, travel management, transportation management, location based services and mobile on-board navigation systems.Recent Engagements:- Beautiful Places, Inc. June 2016 – Present. Beautiful Places is one of the premier luxury villa rental and management companies in the world. Focused on the development of a Sales and Marketing strategy for a Luxury Villa Card Benefit Program. Selling to major banks and credit card issuers including Chase, CITI, Capital One and American Express. - Decisiv Inc. January 2017 – May 2017. Decisiv is a cloud based enterprise software company that serves the Transportation and Logistics market. Responsible for providing a Go to Market strategy for their fleet sales efforts. - Vermont Bicycle Tours/Country Walkers August 2016- December 2016. VBT and CW are upscale tour operators with a small group focus with destinations throughout the world. Focus was on Marketing Initiatives, Technology and Plan development.
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Management Consultant/CeoGrand Circle Corporation Jul 2014 - May 2016Boston, Ma, UsGrand Circle Travel is a Global $700M travel tour operator marketing to the Senior American market. Consulting focus on Business Intelligence (BI) predictive behavior modeling marketing tool, product excellence and process improvements. Took over role as interim CEO for land tour division, Grand Circle Travel and led revitalization of brand from product to marketing. • Evaluated technology used in email and direct marketing efforts for Business Intelligence (BI) Predictive Modeling. Made changes in marketing strategy resulting in 15% increase in passengers in 2015. • Led Grand Circle Travel rebranding efforts with focus on key customer segments and lifetime value metrics improving conversion rates by 12%. • Changed product mix to include more tours in the America’s due to world events. New products created for Canadian Rockies and Nova Scotia sold-out within 5 months of launch. • Brand update including Digital Marketing (website, social media, email) and Direct Marketing (print, brochure marketing materials). Increased email engagement utilizing video by 30%. -
Ceo/CmoKiwi Collection Nov 2012 - Jul 2014Vancouver, British Columbia, CaKiwi Collection is a Global online, luxury travel company (OTA) who powers the Visa Luxury Hotel Collection. Recruited as a turn-around CEOt focused on process improvements, systems evaluation, key vendor contract negotiations and staff reviews. Led a number of eCommerce, mobile development and hotel vendor relations initiatives. Utilized web analytics to determine areas of site improvement. • Established partnerships with Travelzoo, VistaJet, Private Jet Services, Luxury Link, Butterfield & Robinson and many others. • Initiated many new marketing programs with Visa world-wide creating significant recurring revenue for the company. • Evaluated technology and moved to a cloud-based model saving the company significant money in infrastructure costs. • Managed technology/development group in move to make all Kiwi/Visa sites mobile friendly improving conversion rates by 10%. • Revamped Social Media marketing plan and increase Facebook Likes from 30,000 to 70,000 in one year. • Increased and improved vendor relations with key partners including: Aman, Anantara, Conrad, Fairmont, Four Seasons, Hyatt, Kempinski, Mandarin, Ritz and others. -
Vp Professional Services, Sales & Business DevelopmentCadec Global, Inc. Aug 2007 - Nov 2012A $30M North American provider of enterprise transportation and logistics management software and hardware solutions. Focused on Business Process Management (BPM) combining a cloud-based SaaS solution and Windows embedded on-board mobile computer and mobile communications system. • Managed Key Customer relationships at the Corporate Level generating add-on hardware and software sales from the existing base. Customers engaged include: FirstGroup America, Greyhound Lines, Inc., Ahold, Inc., Baxter HealthCare, Keenan Advantage Group, Publix Foods, Gibson Energy, Cumberland Farms and Wendy’s Corporation.• Led the Consulting Team and instituted a methodology that focused on the use of industry-leading data, tools and services to address client business issues that resulted in winning sizable consulting engagements.• Developed plan for Field Service Engineers doubling billable revenue in one year. • Instituted billable customer training programs with focus on on-site engagements and on-line webinar presentations. • Defined metrics and dashboards for monitoring customer satisfaction and departmental KPI’s within NetSuite CRM.• Manage key strategic partnerships including: Verizon, AT&T, Motorola, Honeywell, ALK and Velociti.
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Senior Vice President Sales, Marketing And Business DevelopmentMaptuit Corporation Jan 2005 - Aug 2007Toronto, Ontario, CaRecruited to lead the Sales, Professional Services, Relationship Management and Business Development efforts of this leading provider of enterprise location based services, navigation and logistics software solutions. - Personally managed relationships with the top 10 accounts including: Westwood One, J.B. Hunt, Schneider Trucking, Swift Transportation, Menards and Yellow Pages, which resulted in 25% growth in revenue from those customers in one year. - Increased sales revenue by 150% with Westwood One utilizing proprietary RealTraffic web application on over 150 radio stations websites nationwide. -
Senior Vice President Sales, Marketing, Development And Client ServicesTnt Vacations Sep 2001 - Jan 2006UsRecruited to return to TNTVacations.com to formulate a new marketing and sales strategy for this on-line travel provider. Tasked with the objective of achieving immediate revenue growth to insure the long-term sustainability of the company- Changed focus of Client Services and Account Management from reactive to proactive to grow revenue from existing customer base by 100% in the first year. - Increased on-line sales from 0 to 40% of all transactions increasing revenue and saving significant G&A costs.- Developed strategy and business logic for Discountvacations.com a new on-line travel concept focused on selling distressed merchandise. Achieved 100% growth rate for three consecutive years.- Responsible for $3 million marketing budget, which included on-line web activity, brochure development and media buying. - Offset more than 50% of the marketing budget via co-op relationships with vendors, suppliers and customers. - Championed preferred agreements with AAA Travel, American Express, Liberty Travel, Carlson Wagonlit Travel and Garber Travel resulting in a 50% increase in sales from these accounts. -
Vice President Sales And Business DevelopmentMapquest Business Solutions May 1999 - Sep 2001Denver, Co, UsProvided leadership during the initial start-up for the business-to-business enterprise software sales force. Managed Regional VP's, Directors and Account Executives in the United States and Canada. Sold location based services (LBS) solutions for web sites, financial services industry, CRM, ERP, e-Business, e-Commerce, transportation industry and supply chain.- Developed Consultative Sales Strategy for the distribution of enterprise software and content for SaaS and Client/Server applications to Fortune and Global 500, Fortune e-50 and OEM accounts and distributors. - Sold to CEO's, CFO's, VP Marketing and VP Technology with pricing exceeding $1,000,000. - Promoted to run entire nationwide business-to business sales team. - Identified new markets, developed key accounts and increased revenue by 400% in 1999. - Increased revenue by 100% in each of 2000 and 2001. Reached or exceeded quota in all quarters, the top field sales region. - Sales team won numerous key accounts, including but not limited to UPS, Hertz, Avis, AOL, GM OnStar, Exxon/Mobil, Cendant Corporation, American Express, Merrill Lynch, Royal Bank of Canada, Orbitz.com, Wal-Mart, AAA, RJR and FedEx. -
PresidentComputravel, Inc Jan 1997 - Apr 1999Venture backed startup SaaS provider of on-line Enterprise Management software for travel management services.- Conceptualized, wrote and developed CompuTravel’s business plan and managed all aspects of the companies operations with a focus on strategic planning and sales.- Personally sold 25 new accounts, including American Express becoming a nationally preferred software vendor. - Served as key contact person with private investors, banks and venture capital firms.
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President/Svp/VpTnt Vacations Jan 1990 - Jan 1997UsResponsible for strategic and operational management of this $100 million nationwide wholesale vacation company.- Increased sales from $15 million in 1991 to almost $70 million in 1996 through retail and on-line distribution. - Conceptualized and developed one of the industry's first on-line travel web sites "Direct Connect". - Created the Vacation Expo at the Bayside Expo Center in Boston in 1992 that continued up until 2006 to draw 15,000 travel consumers annually producing over $2 million in retail travel revenue annually. - Negotiated numerous exclusive agreements with major hotel and airline companies including a unique agreement with UPS to convert under-utilized cargo aircraft in to charter passenger aircraft, an industry first. - Industry spokesperson, invited to speak at numerous events to audiences up to 1000 people. - Managed a staff of 100 people with a G&A budget of over $6 million.
Douglas Frank Skills
Business Development
Saas
Start Ups
Management
Sales
Strategy
New Business Development
E Commerce
Account Management
Product Management
Team Building
Sales Management
Strategic Partnerships
Product Marketing
Business Planning
Mobile Applications
General Awesomeness
Management Consulting
Soa
Marketing Strategy
Web Services
Online Travel
Sales Process
Sales Operations
Middleware
Boutique Hotels
Travel
Crm
Leadership
Software As A Service
Douglas Frank Education Details
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University Of Wisconsin-Madison
Frequently Asked Questions about Douglas Frank
What company does Douglas Frank work for?
Douglas Frank works for Dkf Consulting Associates
What is Douglas Frank's role at the current company?
Douglas Frank's current role is Business Owner at Pinnacle Express Delivery, LLC.
What is Douglas Frank's email address?
Douglas Frank's email address is fr****@****aol.com
What is Douglas Frank's direct phone number?
Douglas Frank's direct phone number is +1.617.262*****
What schools did Douglas Frank attend?
Douglas Frank attended University Of Wisconsin-Madison.
What skills is Douglas Frank known for?
Douglas Frank has skills like Business Development, Saas, Start Ups, Management, Sales, Strategy, New Business Development, E Commerce, Account Management, Product Management, Team Building, Sales Management.
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