D'Khari Hicks Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

Tulsa, Oklahoma Area

· Earned Life General (Producer) and Life State (Producer) insurance licensure on first attempt, required by state regulatory body for all sales representatives · Sold high value insurance policies over the course of 8 months; set branch record for shortest time taken to recruit a fully operating team · Managed 50-100 inbound and outbound phone calls weekly while facilitating client meetings, developing new relationships through prospecting, and overseeing task and client lists, account management, training and licensing compliance of +20 employees

Tulsa, Oklahoma Area

· Started as assistant to the Vice President of Member Services; assumed additional responsibilities quickly including membership, upgrade, and event sales; accurate and detailed record maintenance of clients and prospects in the CRM system, and customer grievance resolution · Facilitated ongoing positive guest experience through friendly customer service practices at every touch point for all prospects, members, and guests throughout the facility, including community and fundraising events · Managed client transaction administration, daily point of sale system reconciliation, and ad hoc operations issues as needed